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LIS work hard to meet and exceed client's expectations. It is always good to hear that this approach is recognised, so we especially appreciate positive feedback. Some of the nice comments from clients are given below. If you would like to add to them (or send us a constructive brickbat rather than a bouquet where we have not done such a good job), please visit our Feedback Zone where you will find a choice of forms to complete.
On behalf of all of us many thanks for pulling out all the stops to get us back up and running after our major server failure. The tireless efforts, under great pressure, of the LIS staff did not go unnoticed.
-IT Director of small network (15 PCs).
A big thank you for getting the inbound e-mails working on Friday last.
- Practice Manager of large network (6 servers and 80 PCs).Just wanted to thank you for the work you have done for us this week. We were really pleased with the explanations to all our various queries when setting up the remote access. Whilst I know that your engineer was the "front of house" man, obviously it was all co-ordinated, by the Lodge team and was much appreciated.
-Manager of small office (medium sized network with remote staff).We have just seen the recent changes to our website and want to thank you for the work you have put in. We were particularly impressed with the layout, which displayed complex information in a logical and user-friendly manner.
- Practice Manager of large network (6 servers and 80 PCs).This was a major IT project and went off very smoothly with minimum fuss. Many thanks to you and your team. Well done!
-IT Director of small network (15 PCs).Many thanks for all your help whilst we were getting ready for our conference. Couldnt have done it without you.
-Charity Director (small network).Thanks for your visit this week - very helpful - finding the machine much quicker now and grateful for your help.
-Domestic User.We found LIS friendly, helpful and efficient, They were also patient and understanding of our lack of expertise.
-Domestic User.Thank you for your prompt and patient attention in difficult circumstances.
Single PC home user.Many thanks for your superb effort within a very tight timetable; it is unlikely that users will know what was done and what was achieved.
-Manager 100 PC multi-site managed network.Let me simply say that I think that your service is fantastic. I always get a helpful response quickly when my computer illiteracy has left me in trouble. I've even got urgent help from Adrian on weekends.
Owner of multi-national corporate.