LIS Newsdesk Articles |
| For more information please see our website at www.lisltd.co.uk. All articles are copyright Lodge Information Services Ltd ©2000-2007. |
| 24/04/2008: Nildram New Product Range Abstract: Nildram have recently released a new range of products. Existing Nildram customers may wish to review their arrangements as the new contracts are significantly cheaper for certain users. If in doub... |
| 08/04/2008: LIS Helpdesk Phone Problems Abstract: We are receiving reports of intermittent failures on phone calls in to our Maldon helpdesk. Engineers are investigating but the cause is as yet unknown. If you experience difficulties please dial aga... |
| 26/03/2008: Nildram Connection Problems Abstract: Following work on Nildram's network infrastructure, some users are reporting connection problems. Users having difficulties are advised to switch off their routers or modems for half an hour and then ... |
| 01/03/2008: *** LIS is 12! Happy Birthday to us *** Abstract: LIS celebrates its 12th year in business! We would like to thank all our clients, staff, and suppliers for their support, patience and tolerance over the years. LIS looks forward to continuing to wor... |
| 28/03/2007: Known Vista Issues Abstract: As more clients move towards the new Vista operating system there are a number of critical issues which are coming to light. At present there are 2 prinicpal problems: * some equipment will not ... |
| 18/08/2006: Microsoft call time on XP SP1 Abstract: Microsoft have announced the end of support for Windows XP service pack 1 from 16th October 2006. This brings to a close the long and sometimes painful process of securing Windows XP which was achiev... |
| 16/08/2006: Dell Laptop Battery Recall Abstract: Dell have today announced the recall of laptop batteries sold between 2004 and 2006. The reason for the recall is a risk of fire or explosion whilst the units are being charged. If you have a Dell... |
| 19/04/2006: Microsoft Updates cause problems for HP Users Abstract: Following criticism last week that they had delayed releasing security patches for Windows leaving users at risk, Microsoft now face claims that the same patches were buggy and "rushed out without ade... |
| 10/04/2006: LIS is 10 Years Old Abstract: We are proud to celebrate our 10th Birthday this month. LIS was set up to fill what was then a gap in the IT services market, providing high quality personalised support for all kinds of technology... |
| 06/01/2006: Demon ADSL Upgrades Abstract: Demon Internet have informed us that planned maintenance from the 10th January will cause some outages for clients. You are advised that there may be a need to restart your router to restore your Inte... |
| 28/11/2005: LIS Maldon Denial of Service Attack - Update Abstract: As we reported last week our systems have been swamped by a large number of email messages, initially causing system slowdowns and the suspension of a number of services. In response we reconfigured o... |
| 28/11/2005: Sober Virus Proliferating Abstract: There have been press reports this week about the Sober virus becoming the most widespread of all time. Certainly this is reflected in the statistics we monitor for our clients with the LIS Managed A... |
| 25/11/2005: LIS Maldon Denial of Service Attack Abstract: Starting yesterday afternoon (the 24th November) our email system has been swamped by high volumes of unwanted messages from numerous UK ISPs. Initially we set up an auto delete process to clear th... |
| 02/11/2005: Demon Webmail Problems Abstract: On 19th October 2005 some customers experienced difficulty accessing the Demon Webmail service. This was caused by some cookies which were created in customers' browser caches when visiting their webs... |
| 04/10/2005: UK Declared Infection Hotspot Abstract: The UK has around one-third of the world’s one to two million infected "bot" computers, which help to relay viruses, spam and other malware across the globe. Security software company Symantec has ... |
| 07/08/2005: Microsoft to Release Urgent Patches Abstract: Microsoft has announced that it will release 6 new patches tomorrow including one critical patch. The critical issue relates to a problem with the Remote Desktop software which is used by many Window... |
| 05/08/2005: Microsoft Redaction Tool Released Abstract: Microsoft have released an add-in for Word 2003 to blank out sensitive information before publishing or emailing documents. The Redaction Add-in which is available as a download, consists of a spec... |
| 22/07/2005: Search Engine Ranking Abstract: In recent research by ComScore, the latest search engine ranking showed that the top five search engine companies now account for over 98% of all search traffic. Google accounted for 37% of all sea... |
| 22/07/2005: Firefox Patches Released Abstract: If you use this increasingly popular browser rather than Internet Explorer for wandering the web, you are advised to upgrade as soon as possible. The latest release fixes a number of significant flaws... |
| 15/07/2005: APC PowerChute Business Edition Software Expires Abstract: Due to the expiration of the Sun Java Runtime Environment certificate, versions 6.x of PowerChute Business Edition will cease to function on July 27, 2005. Failure to upgrade will render PowerChut... |
| 12/07/2005: LIS Maldon Phones Intermittent Fault Abstract: We have been experiencing a problem with our main phone lines into the Maldon office over the last week. The fault has resulted in the interruption of some calls and our main helpdesk number being una... |
| 25/05/2005: Fire hazard prompts another Apple recall Abstract: Apple Computer is recalling 128,000 batteries shipped with PowerBook G4 and iBook G4 laptops over the past eight months. This is the second time since last summer that Apple has recalled batteries bec... |
| 27/04/2005: Forged Microsoft Email Abstract: We have received copies of a very convincing forged email purporting to be from Microsoft. We have seen "Download the new beta software from Microsoft today" in the subject and a sender of news@micros... |
| 06/03/2005: Dell Power Supply Recall Abstract: We have been made aware of a recall notice from Dell covering the power supplies for certain Latitude, Precision and Inspiron notebooks. We are forwarding this information to all our clients in case t... |
| 07/12/2004: LIS Router Failure Abstract: 7th December 2004 14:00 We are currently experiencing difficulties connecting from our Maldon helpdesk to managed network clients. The fault has been traced to a router failure and the component is b... |
| 12/10/2004: LIS Helpdesk Intermittent Phone Fault Abstract: We are once again experiencing dropped calls on our Maldon phone lines. We first identified this problem at 11am today 12th October. Engineers are investigating and the website will be updated once f... |
| 08/10/2004: LIS Internet Mail and Web Server Slowdown Abstract: We have been experiencing some speed issues on our main Internet based systems. Engineers are investigating at present. As far as we are aware all services are still running but mail flow and web brow... |
| 08/10/2004: Nildram ADSL Problems October 7-8 2004 Abstract: We are receiving reports that some Nildram connections experienced problems overnight and this morning. Resetting the router appears to resolve the issue but please contact the helpdesk if this is not... |
| 08/10/2004: Demon ADSL Maintenance October 2004 Abstract: Demon have informed us that BT will completing some upgrade work which will result in dropped connections for their clients. The work will be rolled out over 5 nights from 11th to 15th October between... |
| 06/10/2004: LIS Helpdesk Phone Problems Resolved Abstract: The intermittent fault on our Maldon support lines appears to be largely resolved now. However, a few calls have still dropped unexpectedly since then so we would appreciate your feedback. If you expe... |
| 05/10/2004: LIS Helpdesk Phone Fault Abstract: Since lunchtime on 5th October 2004 there has been an intermittent failure on phone lines to the helpdesk in Maldon. BT are investigating the problem but finding it hard to identify the underlying cau... |
| 01/09/2004: ADSL Range Extends Abstract: From September 2004 the line length limit for ADSL connections has been removed. This means that many premises that failed to obtain ADSL service previously may now be able to succeed. As part of the ... |
| 19/08/2004: Demon Internet DNS Change Abstract: We have been informed that Demon Internet are intending to make a change to their DNS servers on the 24th August 2004. From that date on, these servers will no longer respond to requests that do not o... |
| 18/08/2004: LIS Helpdesk Down Abstract: Due to a major electrical storm in the Maldon area, the phone system is currently down. As a precaution the main network has also been shut down temporarily. This effectively suspends email access t... |
| 18/08/2004: LIS Helpdesk Restored Abstract: Following the earlier electrical storm, the phone system is now restored and the main network is fully operational. The total downtime was just over 1 hour. However, a number of key components in the ... |
| 05/07/2004: HP Notebook Memory Fault Abstract: Last Friday, HP announced it would offer a replacement for certain notebook memory chips found in about 900,000 of its notebooks. Users of those systems can download a utility from HP's website to det... |
| 28/05/2004: Internet Failure Abstract: We are currently (28/5/04 16:50) experiencing a major failure in one of the fibre-optic feeds to our Internet servers based in docklands. This has caused the whole data centre to switch off-line and i... |
| 28/05/2004: Internet Failure Resolved Abstract: The faulty equipment has now (28/5/04 17:25) been bypassed and normal service is resumed. We apologise for the inconvenience caused.... |
| 06/05/2004: BT ADSL Maintenance May 2004 Abstract: We have been notified by BT that they will be carrying out planned maintenance affecting some of our ADSL customers as follows: Monday 10th May 02:00 through 06:00 BST Tuesday 11th May ... |
| 06/05/2004: Sasser Virus Alert Abstract: The Sasser virus has emerged in the past few days and is causing a number of problems for computer users who are not protected by a corporate firewall. A technical explanation of the virus appears bel... |
| 06/05/2004: Changes at LIS Abstract: Dear All, April proved to be a busy month at LIS for staff changes. Robert Brown (Bob to everyone) has left LIS after many years as senior engineer to develop his career elsewhere. We wish him ... |
| 26/04/2004: BT ADSL Maintenance April 2004 Abstract: We have been notified by BT that they will be carrying out planned maintenance affecting some of our ADSL customers as follows: Wednesday 28th April 02:00 through 06:00 BST (a) Thursday 2... |
| 19/04/2004: Microsoft Updates for April 2004 Abstract: Microsoft has released a series of new Security Bulletins, three critical and one important, exposing new network security vulnerabilities. Security Bulletin MS04-011 and MS04-012 pertain to remo... |
| 25/03/2004: BT ADSL Maintenance March/April 2004 Abstract: We have been notified by BT that they will be carrying out planned maintenance affecting some of our ADSL customers as follows: Saturday 27th March 00:01 through 06:30 GMT (a) Thursday 1s... |
| 19/03/2004: Office XP SP3 Problems Abstract: Last week Microsoft released Office XP Service Pack 3. Outlook XP SP3 adds additional security measures, bringing it inline with Outlook 2003, but without trusted add-ins. As a result, after installi... |
| 11/03/2004: QuickBooks 2004 Launched Abstract: Intuit have now launched Quickbooks 2004. A list of new features is provided below. QB2004 is available from LIS immediately. QuickBooks 2004 New Features Include.. · Cash Flow Projector · Quic... |
| 26/02/2004: Demon Internet Usenet Service Abstract: The following information is supplied by Demon Internet:- Customers who use the use the Demon Usenet news servers will be aware that there have been problems with the service over the last few da... |
| 12/02/2004: KeConnect Mail Server Upgrades Abstract: TO ALL KECONNECT CUSTOMERS ------------------------------------------ KeConnect Mail Server Upgrades Monday 16th February 2004 There will be some planned upgrades to KeConnect's mail infrastruc... |
| 05/02/2004: Domain Name Renewal Scam Abstract: Both EU Registry Services and Domain Registry Services of America are now approaching Domain Registrants and requesting payment for domains they do not manage. These organisations are currently b... |
| 31/01/2004: LIS Internet Security Advisory Note Abstract: You will be aware that there are many worms and viruses in circulation on the Internet. Occasionally one of these malicious programs is particularly successful at propagating and comes to wide attenti... |
| 28/01/2004: Demon Internet Junk Mail Filter Abstract: The following information is supplied by Demon Internet:- Further to our announcement last December and subsequent postal notification to customers that we would be commencing Junk Mail filtering... |
| 26/01/2004: Virus Alert - Mydoom Abstract: A new rapidly spreading virus called Mydoom has been detected. Clients are advised to update their virus protection immediately. The virus arrives in an email message as follows: From: (Spoofed ... |
| 23/01/2004: Demon Internet ICMP filter Abstract: The following information is supplied by Demon Internet:- Customers will recall that late last year we implemented filtering of ICMP Type 8 (ICMP echo request) packets at our in-bound network bor... |
| 08/01/2004: LIS Webservers Address Change Abstract: Over the weekend of 10th January 2004 we will be moving our Web Servers to a new range of IP addresses. We have prepared carefully for the event and do not anticipate any interruption of service. At... |
| 10/11/2003: LIS Announce SQL Online Databases Abstract: LIS managed web services have been extended to include on-line databases. We are now able to host database driven websites on our own dedicated servers.... |
| 30/10/2003: LIS Update News System Abstract: This section of our website is now being upgraded. Watch this space for the launch of the new LIS News Zone.... |
| 13/10/2003: BT Connection Problems for Nildram ADSL Abstract: As a result of BT testing and monitoring their systems, they have found that there is a problem with users becoming disconnected from their broadband ADSL connection. Rapid work between BT and its sup... |
| 09/10/2003: BT Scheduled Maintenance Postponed Abstract: We have been informed by BT that the maintenance they planned for 15th to 18th October was postponed. This work will now be carried out as follows: Wednesday 23rd October to Saturday 26th inclusive... |
| 03/10/2003: LIS Announce ISP Products Abstract: LIS is pleased to announce the launch of a new range of ISP products. We are now able to provide web hosting and domain management services on our own dedicated servers. ... |
| 02/10/2003: LIS Urgent Virus Alert Abstract: Since late yesterday (1st October) we have been investigating a potential virus problem. Today we have confirmation that the issues we experienced are related to a complex virus attack whose objective... |
| 19/08/2003: SoBig Worm Virus Abstract: LIS is currently receiving a flood of new viruses based on the SoBig worm virus. New DATs for the anti-virus software are currently in production and we expect will be available for download shortly. ... |
| 13/08/2003: LIS Urgent Security Alert Abstract: We are currently noticing significant instances of a new virus discovered this week called Blaster. The virus is designed to use infected PCs to attack Microsoft next weekend but will also cause signi... |
| 07/08/2003: LIS Announce Managed Updates service Abstract: Since the launch of the LIS managed server and network services seven years ago, we have always tried to maintain client systems fully patched to keep them secure and running smoothly. Over this time ... |
| 13/05/2003: Danbury Fax Number has Changed Abstract: As part of an upgrade to our inter-site communications infrastructure, we have had to change the fax number at our Danbury office. The new number is 01245-226465. LIS would like to apologise for any i... |
| 31/01/2003: LIS Reduced Support Abstract: Due to the adverse weather conditions, LIS has taken the decision not to ask staff to travel to work today. This will have an inevitable impact on customer support and we apologise for that. Remote... |
| 23/01/2003: LIS Urgent Safety Alert - APC UPS Abstract: We have received notification of a recall on an UPS (uninterruptible power supply) unit manufactured by APC (American Power Conversion). Since this unit is used by a number of our clients, we thought... |
For more
information please see our website at www.lisltd.co.uk.
All articles are copyright Lodge Information Services Ltd ©2000-2007. This page was last updated on 24/04/2008.