Upgrade Your Business Phone System

With technology’s continued evolution, it’s challenging to ensure the tools your business relies on are up to date, like your business telephone system. Is it time to upgrade your business phone system? After all, people get used to things. Upgrading a vital part of their day-to-day workflow means a time investment because you need to train them on how to use it.

Upgrade Your Business Phone System: The Benefits

Watch our new video to see the benefits from installing a 2020 VoIP system for your business.

That means not only taking time out of their day for training on a new system. But, also preparing for speed bumps along the way as your team learns how to adjust. There’s also the simple fact that new equipment costs money. It can be a substantial investment, but one that’s well worth it down the road.

A recent article published PC Mag UK compares the best business VoIP providers for 2020.

What’s important to keep in mind is that your legacy systems have hidden costs that might not be immediately obvious. Old technology is generally much more vulnerable to some sort of breach or hack. This can open you up to liability issues and a risk of taking a big hit to your credibility with customers.

Even more importantly, you might be spending a substantial amount of money maintaining, repairing, and supporting your old business telephone system.

It’s good to talk

Deciding on a phone system will be a big decision for your business. Factor in location, size, your sector and the complexity of the business integration. As well as the level of tech savviness in the workplace and the available infrastructure you’re working with. However, don’t ignore the bigger picture.

Contact the LIS Help Desk to discuss your options. With no obligation to buy and your new system could save you money.

LIS – SECURING YOUR DIGITAL WORLD

#Phones #VoIP #UpgradeSystems #Business

Instagram as a news source?

Every month younger people are using Instagram as a news source

Why are millennials and Gen Z turning to Instagram as a news source? For many young people, clicking on to Instagram to get the latest news is now second nature. We all used to find the latest news in a daily newspaper. Instagram was a site that has traditionally shared lifestyle content rather than hard news. This shift in millennials and Gen Z users, have made news updates more important than ever.

The Guardian published a story this week. They spoke about young people getting information about protests, police actions and stay-at-home orders. Using their social media feeds – but the trend isn’t harmless.

According to recent data on how people are accessing news about the coronavirus pandemic, more than 25% of 18- 24 year olds in the United States reported getting their news from Instagram within the last month. The age group was unsurprisingly the most likely to use social media as a news source in general. Other popular platforms including Snapchat, where 19% of people in the 18-24 age range turned for news. Whilst TikTok drew in 9%.

Instagram as a news source

Instagram features like IGTV (a standalone video app) and Instagram stories could contribute to its surge as a source for news since these features are visually interactive.

The latest trend

The trend toward social media as a news outlet isn’t exactly surprising. It seems to have risen in recent months as people turn to Instagram for information about community-led initiatives surrounding the Black Lives Matter movement. Experts suggest such platforms may present a more attractive alternative in an age of growing news-media scepticism.

“Social media offers, on the one hand, a medium for filling what feels like a vacuum of trustworthy information sources,” Amelia Gibson, assistant professor and director of the Community Equity Data and Information Lab at the University of North Carolina, told the Guardian.

Of course, this doesn’t by any means make social media a flawless news source. On platforms where anyone can be a journalist and fact-checking is — at best — optional. Concerns about bias, fake news and misinformation are valid.

“Our social media environments are still so segmented that some people really do live in different information worlds,” said Gibson. “In one information ecosystem, people might read this moment [and current social justice movements] as a hopeful international awakening related to anti-racism, others read it as a time of deep existential threat.”

The solution, according to Gibson, could be in a combination of social media’s ability to amplify voices and social movements, coupled with the journalistic rigor and responsibility of traditional news outlets. “I think that social media has done a lot to push social justice movements forward in the last decade but that traditional media still has a lot of power to command national and international attention.”

Helping businesses stay safe, secure and up to date

We are unable to predict the latest fads, news stories or trends. As a business owner / decision maker, it is up to you to make sure you IT system is up to date and secure. Your team rely on the latest technology to help them with their work load.

Companies working through this tough time have employees working from home and in the office. Your IT system is more important than ever to keep you company running. Contact the LIS Help Desk for a free IT audit. We can advise on hardware and software updates. Recommend the latest security with our anti-spam, anti-virus and office 365 security package. As well as cloud back-up solutions and telecoms.

LIS – SECURING YOUR DIGITAL WORLD

#News #SocialMedia #Instagram #ITSupport

Cyber-attacks On UK Sports Industry

The National Cyber Security Centre (NCSC) report cyber-attacks on UK sports industry have increased. At least 70% of sporting institutions in the UK have suffered a security incident in the past 12 months.

Some of the cyber-attacks on UK sports industry are disclosed in the report Cyber threat to sports organisations. They include blocked turnstiles at stadiums after systems were taken offline by ransomware. This almost led to the cancellation of a football match. A £15,000 loss to a racecourse after a staff member fell victim to an eBay scam. It promised equipment that never materialised. Similarly, organised criminals tried to sabotage a Premier League transfer deal by hacking into emails worth £1m.

The NCSC said cyber criminals tended to use common tactics. They target the sports industry with cyber-enabled fraud and shutting down critical systems with ransomware.

Cyber-attacks On UK Sports Industry

Sports industry urged to reform cyber security after £1m Premier League phishing scam.
Greater awareness is needed by the industry as attacks increase.

Cost of the damage by cyber-attacks on UK sports industry

About 30% of the incidents reported to the NCSC caused direct financial damage to the victim. On average £10,000 per attack and the biggest single loss clocked in at £4m. Some 40% of the reported incidents involved malware and a quarter of those were ransomware attacks.

“Cyber security might not be an obvious consideration for the sports sector. Sports are slowly returning as lockdown eases. The impact of cyber criminals cashing in on this industry is real.” Said Paul Chichester, operations director at the NCSC.

Chichester added, the sports sector struggles to recover from the impact of Covid-19. Organisations could reduce their risk by paying more attention to increasing their security of attacks.

“Sport is a pillar of many of our lives. We are eagerly anticipating the return to full stadiums and a busy sporting calendar” he said. “I would urge sporting bodies to use this time to look at how they can improve security. In conclusion, acting now will help protect them and fans from the consequences of cyber-crime.”

British Olympic Association

Hugh Robertson, chairman of the British Olympic Association, said: “Improving cyber security across the sports sector is critical. The British Olympic Association sees this report as a crucial first step. It will help sports organisations to better understand the threat and highlights practical steps to improve cyber security.”

Rugby Football League

Tony Sutton, chief operating officer at the Rugby Football League, added: “The issue of cyber security is one that all sports, including rugby league, take seriously. We are growing our digital capabilities and online platforms. Protecting the governing body, members, customers and stakeholders are important and we welcome the guidance from the NCSC report.”

Make sure you are protected

Unfortunately, LIS are unable to predict when your team will win their next match. However, enjoy watching your favourite sport whatever the result.

Above all, do not make the same mistake as the sports industry. Do you have any concerns about your IT security? Then contact the LIS Help Desk and our friendly team will recommend the latest solutions to upgrade your security. However, stay safe, secure and protect your business.

LIS – SECURING YOUR DIGITAL WORLD

#CyberCrime #Security #ITSupoort #Sports

Hackers can cause injuries

Video games have been around for ages. However, technology has improved and games have become more sophisticated. More people than ever are playing especially online. Did you know hackers can cause injuries? Read this BBC report and make sure your devices are protected.

Bullets rained down from all angles but Abdelrhman Badr kept calm. Suddenly an enemy burst through a window. Abdelrhman swung round to face the soldier and save his team. He lined up his sights for a fatal shot and squeezed the trigger but… his screen went black.

All of a sudden his computer shut itself down without warning. The game he was playing had never caused problems before. He reached down and looked inside his computer, which he liked to leave open and on display in his bedroom.

Instinctively he touched one of the components, swore and pulled his hand back. The graphics card was so hot it had burned his fingers. The 18-year-old from Sheffield hadn’t realised it yet, but this minor injury was caused by crypto-jacking.

Hackers can cause injuries

Cybercriminals are always on the lookout for clever ways to turn new technology into money-making opportunities. Cryptojacking is one of their latest innovations

What is cryptojacking?

Crypto-jacking is the unauthorised and illegal use of someone’s computer to collect Bitcoin and other crypto-currencies. Criminals are using ransomware-like tactics and poisoned websites to get your employees’ computers to mine cryptocurrencies. Here’s what you can do to stop it.

Cryptojacking is the unauthorized use of someone else’s computer to mine cryptocurrency. Hackers do this by either getting the victim to click on a malicious link in an email that loads cryptomining code on the computer. They can also or infect a website or use an online advert with JavaScript code. This will auto-executes once loaded within the victim’s browser.

How cryptojacking works

Cryptojackers have more than one way to enslave your computer. One method works like classic malware. You click on a malicious link in an email and it loads cryptomining code directly onto your computer. Once your computer is infected, the cryptojacker starts working around the clock to mine cryptocurrency while staying hidden in the background. Because it resides on your PC, it’s local—a persistent threat that has infected the computer itself.

An alternative cryptojacking approach is sometimes called drive-by cryptomining. Similar to malicious advertising exploits, the scheme involves embedding a piece of JavaScript code into a Web page. After that, it performs cryptocurrency mining on user machines that visit the page.

How to prevent cryptojacking and make sure your secure

We are unable to help you level up or give you any tips to improve your gaming. We would recommend that you do not touch any parts of your computer systems. The story above illustrates, hackers cause you injuries. Leave it to the experts.

However, contact the LIS Help Desk to make sure your business systems are protected. We offer the latest Anti-Virus, Anti-Spam and Office 365 Security packages. Protect your company with our IT support contract. This gives you peace of mind to enjoy your pastimes – or maybe the latest online game 😀.

#CyberCrime #burn #HotDevices

Covid-19 accelerates digital

Covid-19 accelerates digital transformation efforts by over five years. Digital transformation in the B2B sector is being fast-tracked to address immediate needs due to the pandemic. With a majority of those surveyed (54%) saying that their customer relations were strained, developing or non-existent. 41% said that selling directly to customers online is the most significant opportunity in the next year. While another 36% wanted to provide their sales teams with the right digital sales tools.

71% of digital leaders also agreed that their company’s digital experiences do not meet their client expectations. This means that consequently, 85% of these leaders expect their digital experience budgets to increase, economic downturn notwithstanding.

Apprehensions around digitisation remain, with 61% of B2B leaders fearing that AI will replace human workers within five years. But, 82% expected AI to make them better at their job in the next two years. Read the full article about how Covid-19 accelerates digital transformation on the YouGov website.

Covid-19 Accelerates Digital Transformation-01

During the pandemic, businesses are turning a negative into a positive. They are looking to streamline their operations and how they do business.

5 reasons how Covid-19 accelerates digital efforts for businesses

1. Enhancing employee collaboration during the COVID-19 outbreak

Remote work has come, and it’s here to stay. Experts and business leaders agree that companies across the globe will keep supporting remote work even after this crisis is done.

This situation where employees are physically separated has completely changed the way our employees collaborate and work together.

The key business impact trigger will be a result of the quarantines, travel restrictions, school closures and sick family members. However, many organizations have already realized that technology can help organizations better adapt to the current changing situation.

2. Ensuring the right flow of information

In times of crisis such as the coronavirus pandemic, your internal communication should be clear, transparent, and easy to understand. What’s more, it is extremely important to be able to reach the right employees at the right time with the right message.

This is the time when employers, leaders and internal communicators should drastically improve their communication efforts.
3. Maintaining employee productivity during the crisis

Most companies have made arrangements to accommodate remote working  already at the beginning of the coronavirus outbreak. Indeed, their priority was to protect their employees and help reduce the spread of the virus.

Businesses are now looking for solutions to maintain employees’ productivity while working from home during the pandemic.

4. Enabling leaders for success

During these times, it is crucial that business leaders and managers demonstrate good leadership skills in order to increase business resilience and prepare for rebound and future growth.

5. Planning for business continuity

Business leaders have to plan for post-pandemic recovery already now. They need to implement the right strategy and tools now to limit damages on their business.

How can LIS help your business?

The benefits of having the right digital tools in place during a crisis such as COVID-19 are obvious and significant. As the way we do business has drastically changed in the last few months. Only the companies that adapt to these changes can succeed.

Contact the LIS Help Desk to discuss your IT support options. Office 365, email, domain names, hosting, security, anti-spam, antivirus and telecoms. Our friendly and knowledgeable team will be happy to assist you.