Technology News from the LIS Helpdesk

Disruption in Woodham Ferrers

Contractors have today advised us of possible disruption to power and communications at our Woodham Ferrers office. We will be operating on generator for the day, testing out our fail-over systems, but there is a risk of disruption to phone calls and email to the helpdesk. Our power backup maintains essential services only which does not include the kettle so there is also increased risk of grumpiness in our support team. No direct client systems are affected.

We apologise in advance for any issues.

Microsoft Price Rises

Microsoft have announced a “pricing realignment” in October intended to “highlight the benefits of our pricing for a cloud-first world”. We think this means  continuing the squeeze on those resisting the move to the cloud! Unfortunately we will see 10% increase in the price of Office and various on-premises editions. Get your upgrades in early!

Office 365 Changes

Just a reminder that from October 2018 Microsoft will be blocking weak security traffic. Your systems need to have TLS 1.2 or above enabled or you will no longer be able to access your Office 365 services online.

If you use any of these versions start planning your upgrade NOW!

  • Android 4.3 and earlier versions
  • Firefox version 5.0 and earlier versions
  • Internet Explorer 8-10 on Windows 7 and earlier versions
  • Internet Explorer 10 on Win Phone 8.0
  • Safari 6.0.4/OS X10.8.4 and earlier versions

There may be others so do check carefully.

GDPR Ready

Rather than load our customers’ inboxes with more unread GDPR email, suffice it to say that our privacy policy and terms of trade are available on our website should you need them or be suffering from insomnia. We are GDPR compliant!

Once all the dust has settled we will be asking all our clients to sign our current terms and conditions as a matter of good form. Some of you have been clients for 20+ years from the days when paper was a thing so it is due a formal refresh but right now is not the time!