Technology News from the LIS Helpdesk
Renew and register your domain name
“On 1st February 2020, the United Kingdom left the European Union. The Withdrawal Agreement provides for a transition period until 31 December 2020. During the transition period organisations, residents and citizens in the UK will continue to be able to hold and register a .eu domain. The plan outlined below will apply as from the end of the transition period.
Find out what you need to do if you hold a .eu domain by visiting the government website.
According to Article 4 (2) (b) of Regulation (EC) No 733/2002, as amended by Regulation (EU) 2019/517. The following persons, undertakings and organisations are eligible to register .eu domain names:
- a Union citizen, independently of their place of residence;
- a natural person who is not a Union citizen and who is a resident of a Member State;
- an undertaking that is established in the Union; or
- an organisation that is established in the Union, without prejudice to the application of national law.
The transition period ended on 31 December 2020. At the end of the transition period, EURid enforced the following measures:
As of 1st Jan 2021, EURid does NOT allow the registration of any new domain name by UK registrants. From that date, EURid will allow neither the transfer or update, of any domain name to a UK registrant.
On 1st October 2020, EURid notified by email all UK registrants and their registrars that they would lose their eligibility as of 1 January 2021. Unless they demonstrated their compliance with the .eu regulatory framework by updating their registration data before 31 December 2020. They could do so by indicating a legally established entity in one of the eligible Union Member States. As well as, updating their residence to a Union Member State, or proving their citizenship of a Union Member State irrespective of their residence.
On 21st December 2020, EURid notified by email all UK registrants who did not demonstrate continued compliance with the eligibility criteria and their registrars about the risk of forthcoming non-compliance with the .eu regulatory framework.
On 1st January 2021, EURid notified by email all UK registrants and their registrars that their domain name was no longer compliant with the .eu regulatory framework and therefore. It will be moved to the so-called “SUSPENDED” status until 31 March 2021. A domain name in the “SUSPENDED” status can no longer support any service such as website and email. However, may still be reinstated if registration data is updated to meet the eligibility criteria.
On 1st April 2021, EURid will once again notify by email all UK registrants and their registrars that their domain name is no longer compliant with the .eu regulatory framework and consequently is moved to the so-called “WITHDRAWN” status. A domain name in the “WITHDRAWN” status is not in the zone file and cannot support any service.
On 1 January 2022, all the domain names in the “WITHDRAWN” status, formerly assigned to UK registrants, will be REVOKED. Subsequently, they will become AVAILABLE for general registration. Their release will occur in batches for security reasons.
Choose your domain name wisely
Choosing the right domain name for your website is crucial for your success. If you choose the wrong domain name, then it can be a hassle to switch later on without affecting your brand and search rankings.
Contact The LIS Help Desk to speak to one of our Technical Support staff. We can register you a new domain name for your business today, or maybe we have a domain name of interest in our large library of domains for sale. We can also provide web hosting for your new domain, Microsoft Office 365 for your email and cater for all your other IT requirements.
Domain names sell fast. Contact us today to see if your favourite domain names are available.
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#DomainNames #Registering #Renewals #ITsupport
Reach for big goals this year with Microsoft Planner. Microsoft 365 has some amazing productivity and collaborative tools already built in. Did you know that within Teams there’s a useful project planning tool?
Watch our short video for the lowdown
How Microsoft Planner works
Microsoft Planner is a great lightweight planning tool that’s included in most Office 365 packages. Its basic purpose is to provide easy, visual task management for a group of users. This includes when, how and by whom these tasks are assigned as well as their current status.
Planner is also based upon Office 365 Groups. This means creating a new Planner plan will also create a group behind the scenes. This makes it easy to govern membership and add additional workloads onto the group in question.
Will it make a difference?
Creating tasks and assigning it to team members is a continuous process inside all organisations and businesses. How many of you are doing it in a systematic and organized manner? You can change this anytime with Microsoft Planner. The biggest difference Microsoft Planner brings to an organisation when compared to other to-do apps is that it is team focused. This different approach helps you to achieve more productivity and control on your team, especially when you are processing a complex task with a specialised team. How to use Microsoft Planner effectively? The easiest and effective way to use Planner now is from Microsoft Teams. You do not need to switch applications to manage your tasks in Planner now. Let us see what you can do with Planner in Microsoft Teams.
What are the things you can do with Microsoft Planner?
To start creating tasks, assigning it to your team members, and keep checking progress from Microsoft Teams, you need to create a team first. You can also go with an already existing team if you wish. After creating the team, you need to add members to it and add the Planner app as a tab to the team.
What are the benefits?
Through Microsoft Planner and Microsoft Teams, team leaders will easily be able to review the current workload of employees, assign new tasks, and follow up on tasks that are important or may be falling behind. Employees can understand their workload better and follow through independently, without having to take additional steps to figure out which tasks they should best be prioritising.
One of the major advantages to Microsoft Teams is its ability to integrate with software solutions such as the Microsoft Team Planner. If your team hasn’t switched to Microsoft Teams yet, it may be time. Contact the LIS Help Desk if you need to migrate to Microsoft Teams.
LIS – SECURING YOUR DIGITAL WORLD
#WatchItNow #MicrosoftPlannerVideo #HowTo
Adobe Flash ends support for iconic plugin
On December 31, 2020, Adobe officially stopped support for Flash – the browser plugin that helped define the early internet. The company announced it would be killing off Flash in 2017, but the time has finally come. Adobe won’t provide any new security updates and is actively encouraging people to uninstall it. It will also stop videos and animations running in Flash Player from January 12, 2021.
Adobe Flash Ends after 25 years
The plugin was first created way back in 1996. It became a pillar of the internet by allowing people to stream videos and animations within the browser.
Animator David Firth told the BBC: ‘You could make a full three-minute animation with multiple characters, backgrounds, sounds and music less than 2 megabytes (MB) and viewable from within the browser.’
Why was Flash popular?
When Flash was first released, a majority of Internet users connected via dial-up connections. Thankfully the Internet is now a lot faster thanks to supper fast broadband.
However, Flash let web designers and animators deliver exciting content that could be downloaded relatively quickly.
“You could make a full three-minute animation with multiple characters, backgrounds, sounds and music less than 2 megabytes (MB) and viewable from within the browser,” explained animator David Firth.
His surreal animations and characters – such as the gangly, green hunchback Salad Fingers – enjoyed viral success before the advent of social media.
“I just made the stuff I wanted to see that I felt was missing: dark, surreal comedy,” he told the BBC.
“There were no shortcuts to viral content. No corporate fingers twiddling the algorithms. It was simply attention-grabbing and quality material that rose to the top.”
Sites such as Newgrounds – described as “the YouTube of Flash” by Mr Firth – sprung up to serve the growing demand for cartoons and interactive games.
“It was the first website I’d ever seen that allowed anyone to post content and it be available in real time. If the community felt the content was low quality, it would get removed at the end of the day, so you actually had to take that into account when posting,” he said.
Flash was about more than just animations – it also let websites such as YouTube stream high-quality video. By 2009, Adobe said Flash was installed on 99% of internet-connected desktop PCs. But by then the world was shifting towards mobile devices and Adobe was slow to react.
“We had optimised for lower-end phones with Flash Lite,” explains David Mendels, former executive vice president of products at Adobe.
“It was incredibly successful in places like Japan, but it wasn’t the same as the full desktop Flash. It wasn’t fully compatible.”
In April 2010, Apple’s Steve Jobs wrote a blistering open letter headlined Thoughts On Flash. It explained why Apple would not let Flash run on iPhones and iPads.
Flash, he argued, was cumbersome to use on a touchscreen, unreliable, a security threat and a drain on battery life.
He said videos and animations could instead be delivered with HTML5 and other open technologies. This will make Flash redundant on a smartphone or tablet. “When the iPhone came out, Flash wasn’t quite ready,” Mr Mendels told the BBC. “But also, I think Apple wanted to create an Apple-only ecosystem.”
Eventually, Adobe did get a version of its Flash Player working on smartphones.
Technology moves on as Adobe Flash ends
But the internet had moved on. Big brands such as Facebook, Netflix and YouTube were already streaming videos to smartphones without Flash and in November 2011 Adobe ended development of Flash for mobile devices.
It continued to produce Flash for desktop computers, but the software suffered from multiple security flaws.
In 2015, Apple disabled the plug-in in its Safari web browser by default, and Google’s Chrome started blocking some pieces of Flash content.
In July 2017, Adobe announced that it would retire Flash in 2020.
It said other technologies, such as HTML5 had matured enough to provide a “viable alternative”, without requiring users to install and update a dedicated plug-in.
What happens to all the old animations?
It is sad that Adobe Flash will be ending. As of 12th January 2021, Flash Player will prevent content from displaying. There are concerns that years of animations, games and interactive websites will be lost.
Gaming company Zynga closed the original version of its FarmVille video game on New Year’s Eve after 11 years, as it relied on Flash to run.
An open, collaborative project known as Ruffle is working to develop software that can play Flash content in a web browser, without requiring a plug-in.
The Internet Archive is currently hosting more than 2,000 items. Its collection includes episodes of Salad Fingers, although David Firth has posted official copies on YouTube, which he considers having been a “Flash killer”.
“As time went on and YouTube offered higher and higher-quality video formats, there was simply no reason to post in the Flash format,” he explained.
But since Flash was also used for interactive websites and games, there was “every reason to preserve the format”, he told the BBC.
Many of the feature’s animators used are still available in Adobe Animate. In its final update, Adobe said: “We want to take a moment to thank all of our customers and developers who have used and created amazing Flash Player content over the last two decades.
“We are proud that Flash had a crucial role in evolving web content across animation, interactivity, audio, and video.”
How can I remove Flash from my computer?
It has warned: “Uninstalling Flash Player will help to secure your system. Adobe does not intend to issue Flash Player updates or security patches after the end-of-life date.”
Alternatively, please contact the LIS Help Desk and speak to our knowledgeable technical support team. We can assist you with updates and health checks for your computer systems. Now is the time to review your IT requirements. Make sure you have the latest software and security. This will provide the most effective solutions for your team and let you customers have the best experience.
LIS – DIGITAL SECURING YOUR DIGITAL WORLD
#AdobeFlash #Plugins #ITsupport #Upgrades
Ready to make this a wildly successful year for your business? Our 2021 productivity super guide will help shake off the memories of 2020. As well as enabling you to focus on increasing sales and profitability. Excellent. A great place to start is helping you and your team to get more done in less time. We’ve pulled together a productivity super guide, looking at setting goals, collaboration, and communication. And of course, it lists our most highly recommended productivity tools.
Download our 2021 productivity super guide.
What a year we’ve left behind
Although, with many of the negatives we had no control over, came some positive changes to the way we all do things. So many businesses now have people working from home on a permanent or semi-permanent basis. As much as no-one asked for this, it’s been great to see how many businesses that we work closely with have adapted. And in the process, they have become more flexible.
This flexibility often results in a more motivated, engaged workforce. Who really appreciate the ability to work different hours and work from home (WFH). This is a huge benefit. Especially if you’re looking to hire new people. Because what’s the greatest competitive advantage in your business? It’s your people, of course.
We believe that offering flexible working and the choice between WFH and going into the office, will help you attract the very best people in your field. This year is going to be a “buyer’s market” for employers. A great opportunity to take on truly excellent new people. But, of course, along with this comes a responsibility to give everyone the tools and accessibility they need to be able to excel at their roles from wherever they choose to work.
That means you, as the business owner or manager, need to be on top of issuing the right devices, keeping security tight, and network access open but safe. After the 2020 lockdowns, hopefully you’ve already got the fundamentals in place. But going forward, it’s as important to offer your team as much IT support in their homes, as they get in the office.
We can help you with our 2021 productivity super guide
So, here’s a question to ask – what else could you do to help them achieve more?
If they were given the right tools:
- Help your team make the most of their time
- The right tools will complement what they do
- Tools will simplify processes
… could they get more done in a day?
Probably. And fortunately, we live in an age where there is an app to help you do pretty much anything.
Why wouldn’t you take advantage of that?
The thing is, it’s too easy to get stuck in our ways. Yes, even when it comes to business. We log into the same software each morning, have the same grumbles about how we wish it did things differently; then carry on with our day.
“Sometimes what we need is a new set of eyes. Someone who can stand back and see the simple solutions that we simply can’t”
Because when something is a habit, it can be difficult to imagine a different way of doing it. Even if that new way is easier and brings about more benefits – like a more productive team, and better customer satisfaction.
Could we be that new set of eyes for you? We’d like to offer your business a productivity audit.
During this audit, our experts will take a detailed look at your business, what you do and the tools you currently use to do it. We’ll talk to you about how your processes would work in an ideal world and help you to identify the apps or software that can help that to happen.
Let’s set up an IT Audit
Three BIG questions for you:
- Do you currently have an IT support company?
- How happy were you with them last year?
- If the answer isn’t “utterly delighted”, let’s jump on a Zoom or book a phone call.
Everything that happened in 2020 taught businesses round here just how important proactive, responsive IT support is. Contact the LIS Help Desk to discuss your business, and to answer any questions you may have.
LIS – SECURING YOUR DIGITAL WORLD
#NewYearGoals #ProductivityGuide #Make2021YourYear
You may have heard that Macs are safer than Windows PC’s when it comes to cyber security and that is partly true. But it doesn’t mean they’re completely safe. Can Macs get Viruses? The likelihood of catching a virus whilst using a Mac computer is increasing. There are now more threats to Mac users than ever before. Here’s everything you need to know.
Q: Can Mac’s get viruses? A: Yes.
For a long time, it was widely believed that Mac’s were safe from viruses. This belief was supported by the creators, Apple. For years Apple used ‘Macs don’t get viruses’ in their marketing and on their website. It wasn’t an unsubstantiated claim.
They have historically had a smaller share of the market, making them less of a target. The integration between their software and hardware has always had the benefit of being harder to penetrate. And since the arrival of macOS X, they have had built in security measures, particularly for preventing malware getting on to the computer.
This has made it pretty hard to install something malicious onto a Mac computer. But they don’t make the ‘we don’t get viruses’ claim anymore. Because unfortunately it’s no longer true Mac’s can get viruses!
The real danger
Arguably the real danger facing Mac users is that they are unprepared. The assumption that you are safe simply because you are using a Mac actually leaves you more vulnerable to an increasing number of threats.
As useful as the in-built security features are, they only do so much. There are ways for seasoned hackers to bypass them and they don’t block all potential threats. As Macs have become more popular and the number of users has grown, so have the number of threats they face.
The safest option is to assume that you could be vulnerable.
What threats might you face when your Mac gets a virus?
The threats, like with any computer user, range from simply annoying to potentially devastating. Sometimes, something which seems as if it’s just annoying could actually be much worse. Here’s a few examples of what you could face.
Adware could be any unwanted program or pop up that displays unwanted ads. Often these can lead to malicious websites that could then deliver spyware – a program which tracks activity online and steals information, used for fraud or theft. Even a benign pop-up can be annoying and intrusive and hamper the day-to-day use of your computer.
Trojan horses hide a malicious software within an otherwise nonsuspicious link or download. Sometimes the malware inside the trojan horse will start operating without your knowledge, stealing personal data in the background. They’ve been a threat to Macs for a while. There was a particularly bad one a few years ago called ‘MacDownloader’ which hid in a fake Adobe Flash update.
These are sort of like a Trojan Horse and begin to work when the user clicks on an infected file, often a Word document. It then runs a code that can release new files, corrupt data, take screenshots and deliver malware.
What’s on the horizon?
The threats above are all based on previously recorded events and new threats are most likely to fit into those common categories. But the threats are ever-present. Cyber criminals are always finding ways of bypassing basic levels of security and will exploit vulnerabilities in your system.
Techrader.com talked about a recent threat which involves a dangerous new malware.
It’s thought to be distributed by a known Vietnamese hacking group called OceanLotus (yes, we know, it sounds like something from a James Bond movie, but it is real!)
The malware allows them to spy on machines and steal confidential info and sensitive business documents from macOS users. As this is a known threat, the latest security patches should help to protect against it.
Signs that your Mac has a virus
You won’t always know if something is wrong, if you don’t have a real-time scanner installed. Some malware is designed to run quietly in the background. However, there are a number of ways that might indicate that something is wrong.
LOTS OF ADS AND POP UPS
This may be obvious but if you’ve got unwanted ads popping up and you don’t usually (and really any irregular pop ups are out of the ordinary on a Mac) then it suggests something has arrived on your computer.
Your computer being slow may just be the result of lots of programs using up memory on your computer, but it could be an indication that you have a virus. If the spinning rainbow ‘wheel of death’ is constantly appearing, then you may have an issue.
Viruses come from the internet and are mostly designed to disrupt your online activity. If your browser is running slow, acting abnormally or crashing regularly then questions need to be asked.
What you should do?
As we mentioned above, really the first step is acknowledging that there is a threat in the first place. Yes, Macs may still be safer, but we always think we’ll be fine until something happens. If you’re a Mac user or your business uses Macs regularly then it’s better to be safe than sorry.
Contact the LIS Help Desk to make sure you have a good antivirus and cybersecurity system installed on your computer, as well as the standard tools you get in macOS. If you need support or help in this area, you know where we are.
LIS – SECURING YOUR DIGITAL WORLD
#apple #mac #malware