Would you trust AI to manage your hiring process?
Modern technology is a wonderful thing. It’s helped us connect across the globe, create virtual worlds and even land on Mars. But are there some advances in technology that may hold us back? Would you use AI to manage your hiring process?
In recent times, more and more businesses are using AI within their recruitment processes. This helps to sort through job applications and find the best candidates.
Companies such as McDonald’s, JP Morgan and Kraft Heinz have adopted these processes. It is only a matter of time before we see AI technology taking an even more prevalent role when it comes to finding a job.
How does it work?
A recent report by the BBC followed the experience of Andrea Murad, a journalist who went through an AI recruitment process to get through to the next stage of hiring. In this example, she was given a range of tests to complete at home to analyse her personality. The results of which would either give her the thumbs up to continue on, or would drop her out of the running.
Run by a New York based first called Pymetrics, the questions that Murad answered are designed to evaluate different aspects of a person’s personality and intelligence. This includes their tolerance of risk and how a person reacts to different situations.
Not all AI processes are the same. They can be tailored depending on the skill sets the recruiter is looking for in their new hire. Some use algorithms to analyse how candidates answer preselected questions in a recorded video interview. As well as, grading their responses and even their facial movements to make decisions on whether to move them forward to the next stage or not.
The benefits of using AI to manage your hiring
Some of the benefits of using this form of technology in the recruitment process are obvious. For example, allowing a machine to weed out some of the less appropriate applicants saves an awful lot of time for a firm. Especially if they have received an excessive amount of submissions for a role.
It also removes any potential unconscious bias that may have previously occurred if a person was to manage the first stages of the process, completely taking the emotional side out of hiring.
It can also lead to more positive experiences for the candidate. Allowing them to get through the process faster and have a better understanding of their suitability to a role.
Whilst the introduction of this form of technology can produce positive results, there are also risks involved.
The most obvious is a lack of accuracy. Although AI has come a long way in recent years, it is absolutely far from perfect. It can be lacking in reliability – especially when it comes to something as important as hiring the right person for a job. As well as, when using AI to manage your hiring process, you take away the personal interaction.
Due to the limited list of keywords and algorithms that the technology relies on, this can provide loopholes for candidates who are clued up on the process and let through people who aren’t as appropriate, whilst shutting out people who should be let through.
Hiring in this way also produces a lack of accountability for the hiring managers, potentially leading to poor decision making.
The future of recruitment
It’s safe to say that in the world we live in now, faster and more accurate recruitment is absolutely something that we need. By using technology to achieve this is certainly not something that should be taken off the table.
As with any new process, there will always be challenges. However, with challenges come solutions and the opportunity to create something better and more appropriate.
The technology behind AI is constantly improving and transforming how businesses recruit. As well as how they support, develop and retrain their workforce. We have no doubts that this new approach to hiring is here to stay.
We suggest if you’re looking at taking on AI to manage your hiring in your business, is to do your due diligence. Make sure this is something that will move you forward, rather than holding you back.
If you want to speak to LIS about any of our support or software development services, contact The LIS Help Desk today. We provide a range of solutions that can be tailored to suit your specific needs and requirements.
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