LIS Complaints

The whole team at LIS are committed to delivering the best experience possible for our clients. We appreciate all feedback, good and bad, so if you have any comments about the service you have received, we’d love to hear from you. If you have any complaints about the service you have received from us, we’ll look to address them swiftly and efficiently.

In the first instance we would like to try and deal with any issues when they arise, with the member of staff with whom you first raise the issue with. If this fails to reach a satisfactory resolution we’d like to hear from you as per below.

Please email us at or write to us at:

Lodge Information Services Ltd
LIS House
Main Road
Woodham Ferrers, Essex
United Kingdom

This will go directly to one of our directors who will investigate your complaint. Your complaint will be acknowledged in writing or via telephone within three working days of receiving the complaint. An investigation will be carried out into the issues raised and a full response will be provided within ten working days.

Domain Abuse Complaints

If you need to report abuse for a domain name that is registered with us, please email

    Contact Us

    This form collects your name and email address so we can respond to your query. We may also email you to request consent to add you to our mailing lists. For details of how we protect and manage your data see our privacy policy.