We deliver proactive computer support to businesses, charities, schools and public sector bodies in Essex and surrounding areas. We also look after home based businesses who’s requirements may be very different to the corporate world. All from our purpose built offices in Woodham Ferrers.
LIS Woodham Ferrers - our helpdesk and support operation.
We understand the inconvenience of a technical problem which prevents you or your business from getting on with what needs to be done. And we are very focused on reducing or removing any impact on your business. Our aim is to provide the best possible computer support to our clients. We do this by using a very human approach backed by the best technology available. Our integrated support systems cover computers, telecoms, web hosting and managed services. This leads directly to a better support service, quicker response times and a much friendlier help desk. We rapidly get to a first name basis with all our clients. Clients quickly become familiar with all our team making computer support a personal as well as a professional service.
If you want a fully managed service then that is available. Alternatively we can deal with contract support or ad-hoc requests and in most cases can be with you working on the problem in seconds not minutes. No call backs. No tickets. No long queue times. No jargon. No hard sell. Just solutions. Most calls are answered within 3 rings by the person who will deal with your request. Our monitoring systems alert us to problems day and night. It is quite likely that we will call you to let you know what we have done about it before you know there was a problem!
Our fully trained staff are experienced in focusing on the your needs whether recovering a crashed server or helping recover your iTunes. Removing your domain from an email black list or organising a group policy to make a global change across your entire user base.
If you run a business in Essex and are looking for reliable and professional computer support then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our service works and the benefits it can provide to your business.