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Blog Posts from the Helpdesk

Still using Windows 7?

If you have a Windows 7 machine, you MUST replace it by the end of this year. Why? Because it’ll be a major target for hackers in Jan next year. We created a new video to tell you why #windows7 #2020problem

Business Regulatory Changes

Brexit, Make Tax Digital, Workplace Pensions…change seems to happen at a ridiculous pace and it would be so easy to miss something which might be an expensive mistake!  LIS will keep you on track for IT but then there is all the rest…

Stay up to date with the latest news and regulatory changes affecting businesses in 2019

The news section on Small Business UK allows you to keep up to date with the latest news, economic trends and regulatory developments

Business Strategy

Top four ways to stay ahead in business

 

#planning #strategy #business

Running a business can be extremely difficult due to sheer number of competitors currently on the market. Whether you?re a new designer trying to gain some clout in the fashion industry, or a manufacturer with new technology, you are likely to be facing off against some highly skilled competitors.

 

https://www.forbes.com/sites/biancamillercole/2019/01/07/my-top-4-ways-to-stay-ahead-in-the-world-of-business/#59eb1cf717cf

Microsoft Price Rises

Microsoft have announced a “pricing realignment” in October intended to “highlight the benefits of our pricing for a cloud-first world”. We think this means  continuing the squeeze on those resisting the move to the cloud! Unfortunately we will see 10% increase in the price of Office and various on-premises editions. Get your upgrades in early!

Office 365 Changes

Just a reminder that from October 2018 Microsoft will be blocking weak security traffic. Your systems need to have TLS 1.2 or above enabled or you will no longer be able to access your Office 365 services online.

If you use any of these versions start planning your upgrade NOW!

  • Android 4.3 and earlier versions
  • Firefox version 5.0 and earlier versions
  • Internet Explorer 8-10 on Windows 7 and earlier versions
  • Internet Explorer 10 on Win Phone 8.0
  • Safari 6.0.4/OS X10.8.4 and earlier versions

There may be others so do check carefully.

GDPR Ready

Rather than load our customers’ inboxes with more unread GDPR email, suffice it to say that our privacy policy and terms of trade are available on our website should you need them or be suffering from insomnia. We are GDPR compliant!

Once all the dust has settled we will be asking all our clients to sign our current terms and conditions as a matter of good form. Some of you have been clients for 20+ years from the days when paper was a thing so it is due a formal refresh but right now is not the time!

Welcome Louis

Welcome to Louis who joins us as an apprentice on our helpdesk. Please treat him gently while he is learning the ropes – our ropes are many and various and quite complicated!

Support Posts from the Helpdesk

Internet Outage

Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.