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Blog Posts from the Helpdesk
If you have a Windows 7 machine, you MUST replace it by the end of this year. Why? Because it’ll be a major target for hackers in Jan next year. We created a new video to tell you why #windows7 #2020problem
January flew by, didn’t it? If it’s not too late for new year’s resolutions, here are a few tips for making 2019 a financially better year
#business #management #productivity
Brexit, Make Tax Digital, Workplace Pensions…change seems to happen at a ridiculous pace and it would be so easy to miss something which might be an expensive mistake! LIS will keep you on track for IT but then there is all the rest…
Stay up to date with the latest news and regulatory changes affecting businesses in 2019
What’s the key to beating the skills shortage? Upskilling, according to Human Resources experts
#HR #skills #workforce
Top four ways to stay ahead in business
#planning #strategy #business
Computer hacking has been around for decades. Here’s how one man hacked the first ever computer password in the 1960s
#cybercrime #history #tech #hacking #security
In a nutshell, don’t trust hardware encryption. Oh and if you use Bitlocker, it needs to be told not to use the insecure hardware encryption otherwise your software encryption is as useless as your hardware encryption.
Microsoft have announced a “pricing realignment” in October intended to “highlight the benefits of our pricing for a cloud-first world”. We think this means continuing the squeeze on those resisting the move to the cloud! Unfortunately we will see 10% increase in the price of Office and various on-premises editions. Get your upgrades in early!
Just a reminder that from October 2018 Microsoft will be blocking weak security traffic. Your systems need to have TLS 1.2 or above enabled or you will no longer be able to access your Office 365 services online.
If you use any of these versions start planning your upgrade NOW!
- Android 4.3 and earlier versions
- Firefox version 5.0 and earlier versions
- Internet Explorer 8-10 on Windows 7 and earlier versions
- Internet Explorer 10 on Win Phone 8.0
- Safari 6.0.4/OS X10.8.4 and earlier versions
There may be others so do check carefully.
Once all the dust has settled we will be asking all our clients to sign our current terms and conditions as a matter of good form. Some of you have been clients for 20+ years from the days when paper was a thing so it is due a formal refresh but right now is not the time!
Bill Gates and his wife Melinda are among the wealthiest people in the world. Here’s why they chose to give so much of their wealth away:
Can tiny robots the size of pencils help save the world? Some scientists think so!
Got some funny followers on your Twitter? Here’s the lowdown on the bots and the trolls:
Elon Musk’s personal Tesla Roadster car is travelling around our solar system. Keep track of it here:
Welcome to Louis who joins us as an apprentice on our helpdesk. Please treat him gently while he is learning the ropes – our ropes are many and various and quite complicated!
Support Posts from the Helpdesk
Cloud backup transient failure reported. Issue has been resolved but may result in spurious email alerts to some clients. Please ignore.
Apologies for any confusion this may cause.
We had an inbound email problem over the weekend (now resolved). If you emailed us we will receive it this am. Apologies for any delay in responding.
Our monthly snapshot of how well we are doing. Please contact us if you want more information.
Antivirus: 0 unresolved infections
Antispam: 79% inbound email blocked, 0 false positives.
Support calls: Average waiting time: 12s
Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.
Yesterday our antispam service blocked 82% of all inbound email. That is just by stopping real junk and virus infected emails not blocking any genuine email. Free trial of the LIS Antispam Service if you want to remove spam from your business email. We will solve your spam problem.