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Blog Posts from the Helpdesk
With 88% of businesses now using the cloud in some way, are you getting left behind?
It’s easier, safer and less expensive than you may think. Get in touch to find out more. LIS are the experts at working out the right strategy for you and then helping you implement it.
#cloud #software #infrastructure #strategy #planning
LIS is 23 today! We have been looking after IT Support for businesses in Essex and London for all that time and we have still have a core of clients from those early days. Many thanks to all we have worked with as clients, suppliers, staff (and in some cases all three) over the years. Your patience, tolerance and support has been appreciated.
The good news is the the LIS product range and client base are wider and stronger today than they have ever been. Our helpdesk is providing a first rate service for clients with 99% of all calls responded to immediately and most issues resolved within 1h. Our remote monitoring and management tools are keeping managed service clients protected 24/7/365 and our managed antivirus and antispam products are rock solid defences. Telecoms, broadband, mobile data and mobile voice are growth areas for LIS with highly competitive offerings.
So here’s to another 23 years! Happy Birthday LIS.
Have you heard of the 2020 problem? Do you know how it could affect your business?
If not, you need to watch our short video – it will take one minute of your time and could save you a fortune! If your upgrades are not our project plan already, Contact LIS to book your slot
#tech #2020problem #business
Happy employees are more productive and loyal. Here’s 7 ways to keep your team on your side
#staff #happiness #wellbeing #workplaces #management
No it’s not story time. This is how to improve your posture in front of the computer!
#health #computers #posture
Time for a TED Talk: How to break bad management habits now
#management #education #business #leadership
Can you believe it was 48 years ago that the first ever email was sent (wonder if it was spam…)? This is the man who sent it. If you are cursing the junk you receive as a consequence then you need our Antispam Service rather than being cross with Ray Tomlinson.
#computerhistory #emails #tech #IT #business
Police have condemned online cyber crime tutorials that anyone can access. This is why it’s so important to have a very high level of protection for your business. LIS can build, manage and maintain your defences but no wall is perfect especially if you publish the instructions on how to bypass it! US government take note…
Folding phones, cyber-crime and space tourism – the top tech trends for 2019. LIS can do the phones and protect you from cyber-crime but space tourism is beyond our remit. Sorry!
Working in a coffee shop today? Be very careful when you use public Wi-Fi.
#cybersecurity #business #dataprotection
According to a recent study by British Business Bank, smaller businesses are struggling to grow. LIS can help with the tech side of things but things look set to get even tougher in business over the coming weeks and months…
Going abroad on business this year? Did you know it’s not polite to refuse a drink in Japan? Make sure you know your travel etiquette before you fly. LIS can keep your vpn and email on track so you can work, track your laptop and mobile in case they go “missing”. That is the easy bit!
#international #business #travel
If you have a Windows 7 machine, you MUST replace it by the end of this year. Why? Because it’ll be a major target for hackers in Jan next year. We created a new video to tell you why #windows7 #2020problem
January flew by, didn’t it? If it’s not too late for new year’s resolutions, here are a few tips for making 2019 a financially better year
#business #management #productivity
Brexit, Make Tax Digital, Workplace Pensions…change seems to happen at a ridiculous pace and it would be so easy to miss something which might be an expensive mistake! LIS will keep you on track for IT but then there is all the rest…
Stay up to date with the latest news and regulatory changes affecting businesses in 2019
Support Posts from the Helpdesk
We had an inbound email problem over the weekend (now resolved). If you emailed us we will receive it this am. Apologies for any delay in responding.
Our monthly snapshot of how well we are doing. Please contact us if you want more information.
Antivirus: 0 unresolved infections
Antispam: 79% inbound email blocked, 0 false positives.
Support calls: Average waiting time: 12s
Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.
Yesterday our antispam service blocked 82% of all inbound email. That is just by stopping real junk and virus infected emails not blocking any genuine email. Free trial of the LIS Antispam Service if you want to remove spam from your business email. We will solve your spam problem.
The webmail problem on our Exchange 2016 platform has now been resolved. Thank you for your patience.