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Blog Posts from the Helpdesk

Left Behind on Cloud?

With 88% of businesses now using the cloud in some way, are you getting left behind?

LIS are experts at Supporting Cloud Solutions

Supporting Cloud Solutions

It’s easier, safer and less expensive than you may think. Get in touch to find out more. LIS are the experts at working out the right strategy for you and then helping you implement it.

#cloud #software #infrastructure #strategy #planning

Happy Birthday LIS

LIS is 23 today!  We have been looking after IT Support for businesses in Essex and London for all that time and we have still have a core of clients from those early days. Many thanks to all we have worked with as clients, suppliers, staff (and in some cases all three) over the years. Your patience, tolerance and support has been appreciated.

The good news is the the LIS product range and client base are wider and stronger today than they have ever been. Our helpdesk is providing a first rate service for clients with 99% of all calls responded to immediately and most issues resolved within 1h. Our remote monitoring and management tools are keeping managed service clients protected 24/7/365 and our managed antivirus and antispam products are rock solid defences. Telecoms, broadband, mobile data and mobile voice are growth areas for LIS with highly competitive offerings.

So here’s to another 23 years!  Happy Birthday LIS.

The 2020 Problem

Have you heard of the 2020 problem? Do you know how it could affect your business?

If not, you need to watch our short video – it will take one minute of your time and could save you a fortune!  If your upgrades are not our project plan already,  Contact LIS to book your slot

#tech #2020problem #business

Are you sitting comfortably?

No it’s not story time.  This is how to improve your posture in front of the computer!

#health #computers #posture

 

For a lot of us, the majority of the working week is spent sitting in front of a laptop, and this can lead to a bad crick in the neck, as well as some serious long-term health problems. So, the question is, are you sitting incorrectly in front of?

 

Bad Management Habits

Time for a TED Talk: How to break bad management habits now

 

Companies are counting on their future leaders to manage with more speed, flexibility and trust than ever before. But how can middle managers climb the corporate ladder while also challenging the way things have always been done? Leadership expert Elizabeth Lyle offers a new approach to breaking the rules while you’re on your way up, sharing creative ways organizations can give middle managers the space and coaching they need to start leading differently.

#management #education #business #leadership

The First Email

Can you believe it was 48 years ago that the first ever email was sent (wonder if it was spam…)? This is the man who sent it. If you are cursing the junk you receive as a consequence then you need our Antispam Service rather than being cross with Ray Tomlinson.

#computerhistory #emails #tech #IT #business

 

Ray Tomlinson sends the first ever email in 1971, bringing electronic messaging to the masses and revolutionising the way we communicate.

 

YouTube Criminal Tutorials Condemned

Police have condemned online cyber crime tutorials that anyone can access. This is why it’s so important to have a very high level of protection for your business.  LIS can build, manage and maintain your defences but no wall is perfect especially if you publish the instructions on how to bypass it! US government take note…

 

Police chiefs have criticised YouTube for broadcasting ?tutorials? for cyber-criminals ? and revealed that hundreds of extra officers will be deployed to tackle Britain?s soaring digital crime wave.

 

International Business

Going abroad on business this year? Did you know it’s not polite to refuse a drink in Japan? Make sure you know your travel etiquette before you fly. LIS can keep your vpn and email on track so you can work, track your laptop and mobile in case they go “missing”. That is the easy bit!

#international #business #travel

Going abroad on business? Ensure you know the local etiquette if you’re heading to Japan, Dubai, Australia, Mexico, China, Thailand or India.

 

Still using Windows 7?

If you have a Windows 7 machine, you MUST replace it by the end of this year. Why? Because it’ll be a major target for hackers in Jan next year. We created a new video to tell you why #windows7 #2020problem

Business Regulatory Changes

Brexit, Make Tax Digital, Workplace Pensions…change seems to happen at a ridiculous pace and it would be so easy to miss something which might be an expensive mistake!  LIS will keep you on track for IT but then there is all the rest…

Stay up to date with the latest news and regulatory changes affecting businesses in 2019

The news section on Small Business UK allows you to keep up to date with the latest news, economic trends and regulatory developments

Support Posts from the Helpdesk

Internet Outage

Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.