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Blog Posts from the Helpdesk

Upskilling

What’s the key to beating the skills shortage? Upskilling, according to Human Resources experts

UK businesses are facing a period of unprecedented change and challenges and it doesn’t look like it’s going to let up any time soon.

#HR #skills #workforce

 

https://www.thehrdirector.com/features/skills-shortage/upskilling-skills-gaps909/

Business Strategy

Top four ways to stay ahead in business

 

#planning #strategy #business

Running a business can be extremely difficult due to sheer number of competitors currently on the market. Whether you?re a new designer trying to gain some clout in the fashion industry, or a manufacturer with new technology, you are likely to be facing off against some highly skilled competitors.

 

https://www.forbes.com/sites/biancamillercole/2019/01/07/my-top-4-ways-to-stay-ahead-in-the-world-of-business/#59eb1cf717cf

Microsoft Price Rises

Microsoft have announced a “pricing realignment” in October intended to “highlight the benefits of our pricing for a cloud-first world”. We think this means  continuing the squeeze on those resisting the move to the cloud! Unfortunately we will see 10% increase in the price of Office and various on-premises editions. Get your upgrades in early!

Office 365 Changes

Just a reminder that from October 2018 Microsoft will be blocking weak security traffic. Your systems need to have TLS 1.2 or above enabled or you will no longer be able to access your Office 365 services online.

If you use any of these versions start planning your upgrade NOW!

  • Android 4.3 and earlier versions
  • Firefox version 5.0 and earlier versions
  • Internet Explorer 8-10 on Windows 7 and earlier versions
  • Internet Explorer 10 on Win Phone 8.0
  • Safari 6.0.4/OS X10.8.4 and earlier versions

There may be others so do check carefully.

GDPR Ready

Rather than load our customers’ inboxes with more unread GDPR email, suffice it to say that our privacy policy and terms of trade are available on our website should you need them or be suffering from insomnia. We are GDPR compliant!

Once all the dust has settled we will be asking all our clients to sign our current terms and conditions as a matter of good form. Some of you have been clients for 20+ years from the days when paper was a thing so it is due a formal refresh but right now is not the time!

Welcome Louis

Welcome to Louis who joins us as an apprentice on our helpdesk. Please treat him gently while he is learning the ropes – our ropes are many and various and quite complicated!

Crowdfunding Start-ups

Thousands of new start-ups are using crowdfunding to get going. Here’s a roundup of the best of last year.

LIS spends a lots of time helping startups get their IT strategy right (it is part of your IT support contract with LIS). If you need good honest advice on IT and your business, contact us.

What were some of our favorite crowdfunding projects to grace Indiegogo and Kickstarter over the course of 2017? We’re glad you asked!

 

Support Posts from the Helpdesk

Webmail Outage

A webmail issue on our 2016 hosted exchange servers has been reported. Outlook and mobile access is fine – just webmail is affected. Engineers are working on it. Apologies for any inconvenience

Hosted Exchange Problem

Update: Email down. There is a general Internet routing problem preventing access to some of our mail servers. Engineers are investigating. We have no ETA at present but will update this page as soon as we know more.