First One Hundred Calls in August Posted on August 6, 2020April 19, 2021 by Network Support Essex 100 calls in 3 days Average wait time under 10 secs per call. 90% resolution on call. Well down LIS Helpdesk! Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on WhatsApp (Opens in new window) Posted in LIS News.