What questions should you ask your IT support company? Sometimes in life we have to ask awkward questions. How much did that cost? Do you really need a second piece of cake? What is that smell?
You may have spoken to several IT support providers to look after you companies IT. However, who can you trust? It’s easier when you have been given a recommendation from a trusted source. Asking the right questions during the selection process, to determine if the company is the best fit is key. Whilst some questions may seem tricky, they will help you sort out the contenders.
However, you don’t usually expect to feel awkward asking questions of an IT support company. Well, you should.
A few tricky questions could help you to decide if they’re really the people you want to protect your business and its data. Make the wrong decision on which IT support company to work with, and you’ll lose time, money… and a lot of productivity too. Worse still, if they’re not what they claim to be, you could also put your customers’ information at risk. At the moment, you really need to check their safety measures to protect your people. We’ve written a new free guide, listing the 5 most important questions you should ask your IT support company. Not one of those questions is to do with how much they’ll cost you.
Click here to download our useful guide.
Five Things to Look for in an IT Support Company
It is not uncommon for technical problems to be handled by whoever happens to be the most tech savvy person in the company. That can work for a little while. As a result, it is not a sustainable practice. Your team should focus on meeting your organizational goals – not dealing with technology problems. Why not outsource your IT needs as it will help alleviate the burden, so you can get back to business.
Contact us to arrange an IT audit, discuss your goals and any technical issues you are experiencing.