IT Services in Basildon Essex

IT Services and Telecoms in Basildon, Essex

LIS Ltd delivers IT Support, Services and Telecoms to businesses in Basildon, Essex. We aim to provide the best possible IT support to our Basildon clients by using a very human approach backed by the best technology available. Because we have built our own support platform from the ground up, we are not just “another IT company”. We are different in approach, product range and ambition. We have integrated our telecoms, webhosting, and support operations to become a true one-stop IT shop for companies in and around Basildon and across Essex. This integrated approach means a better support service, quicker response times and a much friendlier helpdesk.

Whether you run a large or small business in Basildon, the purchase, maintenance and support of your business network is a major cost and having your own internal IT department is not always affordable, especially for new businesses. Basildon has a significant number of new businesses with seedbed centres, industrial developments and commercial areas all around the town centre and surrounding districts. In the early years IT services for business and the quality of the advice given can make or break a new venture. Our wide range of IT services, including support and telecoms provide the perfect solution for Basildon new starters or established businesses, whether you need cloud-based or on-premises solutions, guaranteed 100% up time or some tolerance of risk at a reduced cost. All our support solutions are tailored for companies in Basildon to meet your needs and budget. We assign a dedicated, named, experienced professional to handle your account and to ensure your business IT support needs are identified and met.

Your IT Support Service

Your IT support company needs to be flexible, efficient and reliable so this is the service we provide. We can work with any type of business, large or small in any sector, that needs fast and reliable support. Many of our Basildon clients choose our fixed fee, unlimited use contracts so whatever happens you are able to call on our experienced and dedicated team to deal with minor and major problems as they arise. We normally expect to work with a specific person on each client site so that we can gain a good working relationship, an understanding of your business and your particular requirements. This also enables your staff to gain knowledge and experience cascading down into your business empowering you and your staff to work more effectively.
We offer a range of IT support services that include Remote IT support, Onsite Support and Fully Managed or outsourced IT support. In addition to this, we also provide IT support to IT managers in Basildon businesses to supplement or complement the internal resources they have available. No matter what systems your business uses, we provide IT support that you can rely on when you need it most.
For businesses who don’t need contract support but still wish to benefit from our careful approach on an as-needed basis, we can offer a standby support service. Working on a fixed hourly fee, you can benefit from both remote and on-site IT support as and when you need it, whilst keeping a tight rein on cost.

Providing IT support for local Basildon companies

LIS Woodham provides IT Support for Basildon, Essex

LIS Woodham provides IT Support for Basildon Essex

In our 22 years in business in the Basildon area we have had offices in Maldon, Danbury and Woodham Ferrers (our new purpose built offices) all within 30 mins of the centre of Basildon. Some of our staff live in town or nearby. As a local business we have worked with many companies along the Chelmsford-Basildon-Southend corridor (in fact most of Essex), and our long experience means we're well equipped to deal with any kind of IT-related problem. Even if your company already has an IT department, we can offer additional advice, support and consultancy, providing outsourced IT and telecom services with a professional approach to complement your internal IT team and enable them to deliver your business goals.

We have a range of SLAs that from instant response, next business day or longer term goals. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget. Remember that if everything fails we are very near by – Basildon is just a 20 minute drive from our Woodham office.

Get in touch

If you run a business in Basildon and are looking for reliable and professional IT support then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our  IT Support Service works and the benefits it can provide your Basildon business.

Support Contracts
Every Basildon business has different needs for their IT support service, which is why we offer 3 packages to choose from and give you the flexibility to add any extras and create your ideal support contract with us.
Instant Remote Support

Our remote support tools are designed to connect you to our team of professionals instantly to resolve any problems as quickly as possible.  You'll always be in good hands.

Ad Hoc Support
We understand  that some Basildon businesses just need IT support available for emergencies or holiday cover and a contract may not suit your requirement. For you, we offer low-cost low user plans or pay as you go hourly rates.
On Site Support
Sometimes a physical presence is needed to get your business back on track.  We are only a few minutes away from Basildon so a technician can be on-site quickly for problems requiring urgent attention.

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