IT Support Services in Essex
Telecoms and IT Support Services for Essex
Lodge Information Services delivers managed IT Services and Telecoms to businesses in Essex. We aim to provide the best possible IT support services for our Essex clients, you are our neighbours after all! We use a very human approach backed by the best technology available. Because we have built our own support platform from the ground up, we are not just another Essex based IT company. We are different in approach, product range and ambition. We have integrated our telecoms, web hosting, and support operations. This makes us a true one-stop shop for business IT and Telecoms for small and medium enterprises in Essex. An integrated approach means a better support service, quicker response times and a friendlier helpdesk.
Support for Large and Small Businesses
Whether you run a large or small business in Essex, the purchase, maintenance and support of your technology is a major cost. And having the right provider is key to your business success. Your own internal IT department is a luxury not all business can afford, especially if yours is a new venture. Essex is a great location for entrepreneurs and the county has a significant number of new businesses. We still remember as a startup company 20+ years ago that the services for young companies and the quality of the advice given can make or break you.
The wide range of IT support and telecoms services from LIS offers a perfect solution for new and established businesses. We have products covering cloud-based or on-premises solutions. We can provide guaranteed 100% up time or offer some tolerance of risk at a reduced cost. All our solutions are tailored to companies in Essex to meet your needs and budget. We assign a dedicated, named, experienced professional to handle your account and to ensure your business IT support needs are identified and met.
Your IT support service
Your IT support service needs to be efficient, flexible and reliable so this is what we provide. We can work with any type of business, large or small that needs fast and reliable support. We have long experience in providing systems supply and support in most areas of business, including rural businesses, city firms, local government and the charity sector. Many of our Essex clients have a fixed fee, unlimited use contract. So whatever happens you are able to call on our experienced and dedicated team to deal with minor and major problems as they arise.
We normally expect to work with a specific member of staff on each client site. This enables us to gain a good working relationship, an understanding of your business and your particular requirements. This also allows your staff to gain knowledge and experience cascading down into your business. Empowering you and your staff to work more effectively. This is one of the many benefits of working with a business focused IT support company!
We offer a range of IT support services that include Remote IT support, Onsite Support and Fully Managed or outsourced IT support. In addition to this, we also provide IT support to network managers in Essex businesses to supplement or complement your internal resources. No matter what technology your business uses, we provide IT support that you can rely on when you need it most. For businesses who don’t want to take contract support but still wish to benefit from our careful approach on an as-needed basis, we can offer a standby support service. Working on a fixed hourly fee, you can benefit from both remote and on-site IT support as and when you need it, whilst keeping a tight rein on cost.
Providing IT support for local companies
In over 23 years in business in Essex we have had offices in Maldon (01621), Danbury (01245) and Woodham Ferrers (our new purpose built offices). All within 1 hour of just about anywhere in Essex. As a local business we have worked with many companies along the Chelmsford (01245) - Colchester (01206) corridor in fact across most of Essex. And our long experience means we're equipped to deal with any kind of IT-related problem. We work regularly with businesses in Romford, Chelmsford, Basildon, Southend, Colchester and many of the smaller towns and villages around the area.
Even if your company already has an IT department, we can offer additional advice, support and consultancy, providing outsourced IT and telecom services with a professional approach to complement your internal IT team and enable them to deliver your business goals. We have a range of SLAs that from instant response, next business day or longer term goals. Your dedicated business manager will discuss your exact requirements and come up with a service that meets the needs of your Essex business and fits your budget.
Get in touch
If you run a business in Essex and are looking for reliable and professional IT support or Telecoms then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our service works and the benefits it can provide to your business.