IT Services in Maldon, Essex
IT Services and Telecoms in Maldon, Essex
We Offer IT Services and Telecoms to businesses in Maldon, Essex. LIS was based there for nearly 10 years so we know Maldon well! LIS provides the best computer and network support to Maldon businesses using a very human approach. This is backed by the best technology available. Because we have built our own support platform from the ground up, we are not just “another IT company”. We are different in approach, product range and ambition. Our telecoms, web hosting, and support operations are fully integrated to become a true one-stop IT shop for companies around Maldon and Heybridge. This approach means a better support service, quicker response times and a much friendlier help desk.
Whether you run a large or small Maldon business, the purchase, maintenance and support of your technology is a major cost and having your own internal IT department is not always affordable, especially for new businesses. Maldon has a significant number of new businesses with developments springing up around Fullbridge, the Blackwater Retail Park, Wycke Hill and at key points round the bypass and the A414.
IT services for young companies and the quality of the advice given can make or break a new venture. Our wide range of computer support and telecoms services provides the perfect solution for Maldon new starters or established businesses. Whether you need cloud-based or on-premises solutions, guaranteed 100% up time or some tolerance of risk at a reduced cost. All our solutions are tailored to companies in Maldon to meet your needs and budget. We assign a dedicated, named, experienced professional to handle your account and to ensure your business IT support needs are identified and met.
Your IT Support Service
Your IT support service needs to be flexible, efficient and reliable so this is what we provide. We can work with any type of business, large or small that needs fast and reliable support. Many of our Maldon clients have a fixed fee, unlimited use contract. So whatever happens you are able to call on our experienced and dedicated team to deal with minor and major problems as they arise. We normally expect to work with a specific person on each client site. This allows us to gain a good working relationship, an understanding of your business and your particular requirements. This also enables your staff to gain knowledge and experience cascading down into your business empowering you and your staff to work more effectively.
We offer a range of IT support services that include Remote IT support, Onsite Support and Fully Managed or outsourced support. In addition to this, we also provide IT support to network managers in Maldon businesses. We supplement or complement the internal resources they have available. No matter what type of set up your business uses, we provide support that you can rely on when you need it most.
For businesses who don’t need a managed services contract but still wish to benefit from our careful approach on an as-needed basis, we can offer a standby support service. Working on a fixed hourly fee, you can benefit from both remote and on-site IT support as and when you need it, whilst keeping a tight rein on cost.
Providing IT support for local CM9 companies
In our 23 years in business in the Maldon area we have had offices in Maldon, Danbury and Woodham Ferrers (our new purpose built offices) all within 15 mins of the centre of Maldon. Some of our staff live in town or nearby. As a local business we have worked with many companies along the Chelmsford-Maldon-Witham corridor (in fact most of Essex), and our long experience means we're well equipped to deal with any kind of IT-related problem. Even if your company already has an IT department, we can offer additional advice, support and consultancy. so we provide outsourced IT and telecom services with a professional approach to complement your internal tech support team and enable them to deliver your business goals.
We have a range of SLAs that from instant response, next business day or longer term goals. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget. Remember that if everything fails we are very near by – Maldon is just a 15 minute drive from our Woodham office.
Get in touch
If you run a business in Maldon and are looking for reliable and professional IT support then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our IT Support Service works and the benefits it can provide your Maldon business.