IT Services in Chelmford, Essex
IT Services and Telecoms in Chelmsford, Essex
Lodge Information Services delivers IT Services and Telecoms to businesses in Chelmsford, Essex. We aim to provide the best possible IT support to our Chelmsford clients and we do this by using a very human approach backed by the best technology available. Because we have built our own support platform from the ground up, we are not just “another IT company”. We are different in approach, product range and ambition. We have integrated our telecoms, webhosting, and support operations to become a true one-stop IT shop for companies around Chelmsford and in the rest of Essex. This integrated approach means a better support service, quicker response times and a much friendlier helpdesk.
Whether you run a large or small business, the purchase, maintenance and support of your technology is a major cost and having your own internal IT department is not always affordable, especially for new businesses. Chelmsford has a significant number of new businesses and IT services for young companies and the quality of the advice given can make or break a new venture. Our wide range of IT support and telecoms services provides the perfect solution for new starters or established businesses, whether you need cloud-based or on-premises solutions, guaranteed 100% up time or some tolerance of risk at a reduced cost. All our solutions are tailored to companies in Chelmsford to meet your needs and budget. We assign a dedicated, named, experienced professional to handle your account and to ensure your business IT support needs are identified and met.
Your IT support service
Your IT support service needs to be flexible, efficient and reliable so this is what we provide. We can work with any type of business, large or small that needs fast and reliable support. Many of our Chelmsford clients have a fixed fee, unlimited use contract so whatever happens you are able to call on our experienced and dedicated team to deal with minor and major problems as they arise. We normally expect to work with a specific person on each client site so that we can gain a good working relationship, an understanding of your business and your particular requirements. This also enables your staff to gain knowledge and experience cascading down into your business empowering you and your staff to work more effectively.
We offer a range of IT support services that include Remote IT support, Onsite Support and Fully Managed or outsourced IT support. In addition to this, we also provide IT support to IT managers in Chelmsford businesses to supplement or complement the internal resources they have available. No matter what type of set up your business uses, we provide IT support that you can rely on when you need it most.
For businesses who don’t need contract support but still wish to benefit from our careful approach on an as-needed basis, we can offer a standby support service. Working on a fixed hourly fee, you can benefit from both remote and on-site IT support as and when you need it, whilst keeping a tight rein on cost.
Providing IT support for local companies
In our 22 years in business in the Chelmsford area we have had offices in Maldon, Danbury and Woodham Ferrers (our new purpose built offices) all within 20 mins of the centre of Chelmsford. As a local business we have worked with many companies along the Chelmsford-Colchester corridor in fact most of Essex, and our long experience means we're equipped to deal with any kind of IT-related problem. Even if your company already has an IT department, we can offer additional advice, support and consultancy, providing outsourced IT and telecom services with a professional approach to complement your internal IT team and enable them to deliver your business goals.
We have a range of SLAs that from instant response, next business day or longer term goals. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget.
Get in touch
If you run a business in Chelmsford and are looking for reliable and professional IT support then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our service works and the benefits it can provide your business.