Small Business IT Support
Small Business IT Support
Lodge Information services provides small business IT support, Services and Telecoms to small businesses in Essex. We aim to provide the best possible IT support to our smaller clients by using a very human approach backed by the best technology available. Because we have built our own support platform from the ground up, we are not just “another IT company”. We are different in approach, product range and ambition. We have integrated our telecoms, web hosting, and support operations to become a true one-stop IT shop for small and micro businesses in and around Essex. This integrated approach means a better support service, quicker response times and a much friendlier helpdesk all essential attributes for companies with under 5 employees.
Whether you run a large or small business, the purchase, maintenance and support of your business network is a major cost and having your own internal IT department is not always affordable, especially for new or small businesses. Essex is an entrepreneurial county so it has a significant number of new and small or micro businesses either home-based, in seedbed centres, industrial developments or commercial areas around the cities, towns and villages. In the early years, IT services for business and the quality of the advice given can make or break a new venture. Our wide range of IT services, including support and telecoms provide the perfect solution for new starters or established businesses, whether you need cloud-based or on-premises solutions, guaranteed 100% up time or some tolerance of risk at a reduced cost. All our support solutions are tailored for companies in Essex to meet your needs and budget. We assign a dedicated, named, experienced professional to handle your account and to ensure your small business IT support needs are identified and met.
Your Micro Business IT Support Service
Your IT support company needs to be flexible, efficient and reliable so this is the service we provide. We can work with any type of business, large or small in any sector, that needs fast and reliable support. Many of our smaller clients choose our fixed fee, unlimited use contracts so whatever happens you are able to call on our experienced and dedicated team to deal with minor and major problems as they arise. We normally expect to work with a specific person on each client site so that we can gain a good working relationship, an understanding of your business and your particular requirements. This also enables your staff to gain knowledge and experience cascading down into your business empowering you and your staff to work more effectively.
We offer a range of IT support services that include Remote IT support, Onsite Support and Fully Managed or outsourced IT services. No matter what systems your business uses, we provide IT support that you can rely on when you need it most. For businesses who don’t need contract support but still wish to benefit from our careful approach on an as-needed basis, we can offer a standby support service. Working on a fixed hourly fee, you can benefit from both remote and on-site IT support as and when you need it, whilst keeping a tight rein on cost.
Providing IT support for local small businesses
In our 22 years in business in Essex we have had offices in Maldon, Danbury and Woodham Ferrers (our new purpose built offices) all within an hour of virtually anywhere in Essex. As a local business we have worked with many companies along the Chelmsford-Witham-Colchester A12 corridor (in fact most of Essex), and our long experience means we're well equipped to deal with any kind of IT-related problem. Even if your company already has an IT department, we can offer additional advice, support and consultancy, providing outsourced IT and telecom services with a professional approach to complement your internal IT team and enable them to deliver your business goals. We have a range of SLAs that from instant response, next business day or longer term goals. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget. Remember that if everything fails we are very near by – most of Essex is less than a 1 hour drive from our Woodham office.
Get in touch
If you run a small business in Essex and are looking for reliable and professional IT support then we're here to help. We work with businesses of all sizes, providing them with a service they know they can rely on. Get in touch now and we'll be happy to provide more information about how our IT Support Service works and the benefits it can provide your Essex business.