We can tailor our range of fully managed IT support options to best suit your business needs.

No matter what level of support you require, you can rest assured you're in good hands.
Please browse our packages below to give you an idea of how we can support your business.


Endpoint Management

Patch and update control

Managed antivirus

24 x 7 x 365 Monitoring

Weekly drive and system optimisation

Unattended Remote Support Software

Online backup

Mobile Endpoint Protection

Mobile Endpoint Management as available

Hardware Maintenance


Network Management

Offsite Email Firewall and Antispam Filter

Server Patch and Update Control

Server 24 x 7 x 365 Monitoring

Managed Server Antivirus

Unattended Server Remote Support Software

On-Demand Server Reboots

Site Internet Monitoring

Firewall Configuration & Testing

Managed Router

Site Gateway Monitoring

Server Online Backup

Server Hardware Maintenance


Helpdesk Support

Multi-channel Support

Direct Access to Dedicated Team

Integreated LIS Phone and Broadband Support

On-site support

Workshop time

Remote training

Twice Yearly Consultant Site Visit

Emergency Out of Hours Support

3rd Party Supplier Liason

Backup Testing

Onsite Training

3rd Party Software Administration


Planning

Annual Inventory

Annual review and recommendations

3 Year Plan

Procurement Specification and supply

Disaster Recovery Plan


Changes

User add/remove/config

Endpoint Software Installation/Upgrade

Server Software Installation/Upgrade

Remote Install and Configure New PCs

Install and Configure New Servers

Configure new mobile device & assist migration


Monitoring

Website

Intersite Links

VPN


Silver

No Server













Gold

Single Server













Platinum

Multi-Server













 

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