Email Delays

This problem has been resolved but we are still investigating why it happened. Our suppliers, Barracuda, have been working with us to understand the issue to see if there are any lessons to be learned from the incident. We would like to apologise for the disruption to your email and hope that the impact was not too severe. We will continue to monitor the situation and take any further action as required.

Email Delays

Due to the high volume inbound email we are aware of delays and queues building in our spam filter. Engineers are investigating and we apologise for any inconvenience.

Full cover Restored

Following repairs to the heating at our Woodham office #thebeastfromtheeast is now under control and we are back to full staffing levels. Unfortunately shorts and t-shirts seem to be the required dress code as we have slightly over compensated for yesterdays arctic blast!

Support team get a pat on the back as not a single call went unanswered and all issues were resolved in record time!

Emergency Cover Only

Due to failure of the heating systems at our Woodham office, we will be running emergency cover only on Monday 26th February.

We hope to return to normal service by Tuesday and apologise for any inconvenience..

Internet Outage

Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.