Due to the high volume inbound email we are aware of delays and queues building in our spam filter. Engineers are investigating and we apologise for any inconvenience.

Our monthly snapshot of how well we are doing. Please contact us if you want more information.

Antivirus: 0 unresolved infections

Antispam: 87% inbound email blocked, 0 false positives.

Support calls: Average waiting time: 11s

Our monthly snapshot of how well we are doing. Please contact us if you want more information.

Antivirus: 0 unresolved infections

Antispam: 82% inbound email blocked, 0 false positives.

Support calls: Average waiting time: 14s

Following repairs to the heating at our Woodham office #thebeastfromtheeast is now under control and we are back to full staffing levels. Unfortunately shorts and t-shirts seem to be the required dress code as we have slightly over compensated for yesterdays arctic blast!

Support team get a pat on the back as not a single call went unanswered and all issues were resolved in record time!

Due to failure of the heating systems at our Woodham office, we will be running emergency cover only on Monday 26th February.

We hope to return to normal service by Tuesday and apologise for any inconvenience..

Cloud backup transient failure reported. Issue has been resolved but may result in spurious email alerts to some clients. Please ignore.

Apologies for any confusion this may cause.

We had an inbound email problem over the weekend (now resolved). If you emailed us we will receive it this am. Apologies for any delay in responding.

Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.