We had an inbound email problem over the weekend (now resolved). If you emailed us we will receive it this am. Apologies for any delay in responding.
Our monthly snapshot of how well we are doing. Please contact us if you want more information.
Antivirus: 0 unresolved infections
Antispam: 79% inbound email blocked, 0 false positives.
Support calls: Average waiting time: 12s
Our monitoring systems detected a momentary internet outage for many of our clients. The problem lasted about 2 minutes and is now resolved. If you experience any issues we recommend you restart your router initially but do contact the helpdesk if that does not resolve the problem.
Yesterday our antispam service blocked 82% of all inbound email. That is just by stopping real junk and virus infected emails not blocking any genuine email. Free trial of the LIS Antispam Service if you want to remove spam from your business email. We will solve your spam problem.
The webmail problem on our Exchange 2016 platform has now been resolved. Thank you for your patience.
A webmail issue on our 2016 hosted exchange servers has been reported. Outlook and mobile access is fine – just webmail is affected. Engineers are working on it. Apologies for any inconvenience
Update: Email down. The failed system has been bypassed and service is now restored. Apologies for any inconvenience.
Update: Email down. There is a general Internet routing problem preventing access to some of our mail servers. Engineers are investigating. We have no ETA at present but will update this page as soon as we know more.
We are receiving reports of problems on one of our hosted exchange systems. Engineers are investigating and will update this feed as soon as we know more.