Proactive IT Providers

Proactive IT providers can stabilize ever changing client demands, flexible working patterns and compliance issues. Not to mention sudden, disruptive changes to how we all work. Businesses require advanced solutions and strategic IT management.

In these uncertain times our team have gone above and beyond to help our clients. We have implemented, maintained and secured remote working solutions. This feels like an apt time to abandon social etiquette!

Choose the right IT company for your business

We would be interested to hear if your IT provider was proactive or let you down in the COVID-19 crisis. More importantly, were they able to cope with the demand for remote working and have they added any value to your business subsequently?

As staff return to the workplace in the coming weeks many small businesses are looking to restructure their processes and procedures. Therefore, if you feel that you have previously been let down, perhaps now is the perfect time to review matters.

Proactive IT Providers

Keeping business productivity high and downtime low! We pride ourselves on delivering nothing but the very best customer service and solutions to our customers whatever the situation may be.

How can you plan for the future?

Contact the LIS Help desk for a FREE IT AUDIT. Alternatively,  book a 15 minute phone call with one of our experts, for a time that suits you. At LIS we pride ourselves in providing a first-class IT support service, driven by our dedicated friendly team of support professionals.

At LIS we pride ourselves as being  proactive IT providers. Offering a first-class IT support service, driven by our dedicated friendly team of support professionals. Whether you are looking for IT support or telecoms in Essex, our range of managed IT services will cover your every need.

Find out why most small business are not meeting recent guidelines regarding returning to work. Click here to view the support for businesses and self-employed people at the Government website.

Our feelings are that this guidance will have direct implications for your business processes and your IT infrastructure. Take this opportunity to plan and prepare for the new normal. Every business should make every reasonable effort to enable working from home, as their default option.

Protect data from ransomware

Protect data from ransomware attacks to your systems. You have probably heard of computer malware, however have you heard of ransomware? It’s what criminals use to target the data in your business. Your system and data are crucial to your business. Don’t gamble with your security. Make sure your business is protected from the outside world.

Ransomware is a form of malicious software placed on your devices. It locks you out of your data and it is terrifying. The criminals will then demand cash to unlock your data. Every business  should protect data from ransomware, as it is at risk all the time. Hackers use automated tools to sniff out opportunities.

Our new video has three ways you can protect your business from ransomware.

Hackers can force victims to pay a ransom to regain access. It can infect your computer when you download an innocent-looking email attachment. If you visit a website that secretly executes malicious code. This ultimately encrypts critical files or denies access to the computer. The two main forms of this malware are currently widespread:

  • Blocker ransomware locks users out of basic computer functions. For example, it might deny access to your desktop by partially disabling files the computer uses to boot. You could still use your computer to pay the ransom, but otherwise it would be useless. The good news? Locker malware typically avoids encrypting critical files in favour of simply locking you out, meaning there’s less chance of total data destruction.
  • Crypto ransomware encrypts your critical data — documents, photos, and videos — while leaving more basic computer functions untouched. Crypto creators often include a countdown in their ransom demand. Many users ignore or don’t understand the importance of backing up files to an external storage device, so they often choose to pay the ransom because they can’t see any other way of getting their files back.

How to respond to ransomware attacks

Unfortunately, ransom malware is here to stay. What if you have already become the victim of a ransomware attack? If you’re concerned about ransomware, need to update your security, or need any assistance properly backing up your data, get in touch. Contact The LIS Help Desk today to talk to one of our team to make sure your business is protected.

#ransomware #beware #FreeInfoVideo

Microsoft Teams advice guide

Unless you have been living on another planet, you have noticed that things have been a little… strange, lately. Covid has changed the way we do pretty much everything. Our Microsoft Teams advice guide will improve how you work. It looks as though it will be some time before things go back to the way they were. If at all.

On the up side, you may have discovered that your business can be more flexible with the way your people work, than you’d imagined. With many people working from home to some extent, remote working has become a viable, permanent option for many organisations. If your people are getting on well with it, what’s not to like?

People can work in a way they’re comfortable with. You could make a big financial saving on office space and travel. As well as giving your people the gift of time, because they no longer have to commute. However, the important thing to always keep in mind is how you’re going to continue to collaborate as a team.

Improve how you work with our Microsoft Teams advice guide

We are going to look at it, step by step, click here to download our latest Microsoft Teams advice guide.

  • How will meetings look if remote working becomes a permanent fixture?
  • What is the best way to keep team motivated and morale up? If your once “all in one place” team don’t see each other from one week to the next?
  • How will documents be shared, added to and refined?

It’s likely that you’ve already looked at some of these potential issues during lockdown. Have you found the best solution for your people? If not, it’s time you looked really closely at Microsoft Teams. Microsoft Teams has it all when it comes to uniting your business and helping you to get the job done. Make use of our Microsoft Teams advice step by step PDF guide.

Microsoft Teams advice guide

Microsoft Teams, also referred to as simply Teams, is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.

What is Microsoft Teams?

Teams is Microsoft’s take on chat-based communication for business; Teams is also Microsoft’s answer to competing platforms such as Slack. Slack stock continues to lose value, despite a good revenue flow–analysts cite Microsoft Teams as part of that decrease. In July 2019, Microsoft Teams slid by Slack with 13 million daily users; as of April 2020, Microsoft Teams has 75 million daily active users.

Summary

  • What is Microsoft Teams? A chat and collaboration platform for Microsoft 365 customers designed to simplify group work.
  • How do I use Microsoft Teams? As well as the chat-based communications, Teams’ integration with other Microsoft services allows users access to shared files and calendars, collaborative editing, and easy switching between voice, video, and text chat.
  • Who does Microsoft Teams affect? The service is available to most subscribers to the cloud-based Microsoft 365 suite.
  • When and where is Microsoft Teams available? Microsoft Teams is available to Microsoft 365 customers and supports 93 languages and dialects.
  • How do I get Microsoft Teams? Microsoft Teams is enabled by default for most organizations using Microsoft 365.

Still need help?

There’s a massive help section if you’re ever unsure, and even a training tab full of how-to videos and guides to get you up to speed. Find it in the left corner of Teams.

Really, the new generation of working from home should be full of positives for your business. With the right tools, there should be little disruption to your business and projects. And communicating can become more precise and fruitful.

Give Teams a go and see how it could work for your business. As ever, we’re always on hand should you need any help. Just contact The LIS Help Desk for advice or guidance on this, or any other aspect of your business’s IT and data security.

Our friendly and knowledgeable team have a wealth of experience. Let us be part of your team! Don’t forget to download our FREE Microsoft Teams advice guide.

#MicrosoftTeams #FreeGuide #WorkBetterTogether

Easy access with Gmail

Do you use Gmail? Now it’s simpler to customise it and change your settings, with the new quick access settings panel. Easy access with Gmail makes it easier for the end user to customise their personal email account.

Click here to read the latest news.

What’s changing

Gmail are adding a quick settings menu that helps you easily find and use different layouts, settings and themes that feel right for you. When you click on Settings, you’ll now see different interfaces, inbox types, and display options alongside your real inbox. When an option is selected, the inbox will immediately update so you can compare choices and see how settings work in real time. The full settings menu is still available by clicking the “See all settings” button at the top of the new quick settings menu.

Easy access with Gmail

The customization matters for the user as it gives you an option to personalize the Gmail interface. You get to set it up to the most optimal look where you can easily find and read your email.

Why it matters

Gmail has many options to customize layout, look and feel, and other details to make sure the interface is personalized and optimized for how you like to work. These include:

  • Customizing the density of text and information displayed
  • Choosing a different inbox type to help intelligently prioritize and organize emails
  • Adding reading panes to quickly see email contents
  • Applying themes to personalize the look and feel of your inbox

They are making these options easier to find and letting you explore them in real time. So, your actual inbox will update immediately to show you exactly what the setting will do. They hope this makes it easier to set up Gmail the way that works best for you.

Additional details

Note that this update just adds an easier way to access settings that already exist in the full Gmail settings menu. There are no new settings, and users’ existing settings won’t be changed with this update. You can still see the full settings menu by clicking the “See all settings” button at the top of the new quick settings menu.
So how can we help your business?

Are you a sole trader or SME that are using Gmail or another email provider? Would you like a more professional email address? One major benefit of using a custom domain name for your website is the fact that you can easily get a professional email address using your domain name.

We have hundreds of domain names for sale. Are always happy to assist you finding the right one for your business.

Contact the LIS Help Desk for your professional domain name today. We are only one click away from helping you with your business.

#gmail #QuickAccess #EasyPeasy

Staff prefer working from home

Do your staff prefer working from home? It seems that 9 out of 10 workers would like the option to work from home. Take a look at this article https://www.verdict.co.uk/working-from-home.

The spread of home working is opening up a new range of possibilities for the way businesses can work and structure themselves.

As well as opportunities and benefits, home working brings new responsibilities for the employer and employee. Employees with 26 weeks service have a statutory right to request flexible-working arrangements such as home working and you have to seriously consider such requests.

Staff prefer working from home

Your staff can be just as effective working from home. Make sure they have the correct set up, access to data and communications to contact clients and colleagues.

So, do your staff prefer working from home? We compare working from home to working in the office.

Advantages of employees working from home

With increasing numbers of employees working at home – or using home as a working base for at least part of the week – it’s clear there are a number of benefits for business, such as:

  • Improved employee retention – home working can help retain employees with an otherwise long daily commute.
  • Access to a wider pool of applicants – for example, such as those from more geographically remote areas, or people who may prefer to work from home.
  • Possible productivity gains – due to fewer interruptions, allowing more focused work.
  • Increased staff motivation – with staff having a better work/life balance.
  • Financial benefits – savings on office space and other facilities.
  • Convenience – ability to locate sales staff near clients rather than in your premises.
  • Better work/life balance – employees working from home can lead to improvements in health and well-being.

Advantages of employees working from the office

Though there are some benefits to employees working at the office:

  • Monitoring performance – it is easier to manage office workers and monitor their performance.
  • Cost of working from the office – costs will be lower for each employee to work at the office. No training and providing suitable equipment will be required. This includes adaptations to meet health and safety standards within the home office environment.
  • Staff development – easier to maintain staff development and upgrading skills.
  • Information security risk – less risk of data leakage.
  • Reduced isolation – home working can be lonely.
  • Increased staff morale – it is easier for a team to bond in the same location.
  • Some jobs can not be done at home.
  • Better work/life balance – employees working away from home can lead to improvements in health and well-being.

A shift towards home working doesn’t mean employees have to work only at home. Often splitting time between home and the workplace is the most productive solution and you may want the homeworker to attend meetings to keep them fully involved and informed.

LIS are here to assist you with the transition of home working. Our experienced IT professionals can advise on improving remote worker capabilities and keep critical systems working. We can also advise on the best way to keep ICT equipment clean and hygienic for hot desking and shared areas. Contact us for more information.

#WFH #WorkingFromHome #NewNormal