Windows File Recovery App

Windows File Recovery app is a new app from Microsoft that can recover deleted files. Have you ever deleted important files accidentally? We’ve all been there, shift + delete can sometimes be a nuisance, or deleting the recycle bin and then realizing that you needed one of the files. If you have a backup you may restore the files but if you don’t, you are left with file recovery software or caches.

Abhishek Baxi from the technology news website Neowin explains more in their recent article. Microsoft’s new Windows File Recovery app will assist in recovering files that you may have deleted and want to bring back or resolve issues with corrupted data.

It supports a number of file types for photos, videos, documents, and more. Whilst also supporting a number of file system types, including:

  • NTFS
  • FAT
  • exFAT
  • ReFS
Windows File Recovery app

Microsoft is releasing its own Windows file recovery tool, designed to retrieve files you have mistakenly deleted.
Like any file recovery tool, you will need to use it as soon as possible. Ensuring files have not been overwritten.

A number of options

It offers users a number of recovery modes. Which one you should choose  depends on how long it has been since the data was deleted. For example, for files deleted recently, the default option should suffice. However, if it’s been a while or the disk has been formatted since, then the Segment and Signature modes may be more successful.

Whilst the app is usable by anybody on Windows 10 or later, it is recommended for power users, as it uses a command line interface. Using the Microsoft Store on Windows 10, the file recovery app can be downloaded.

While this certainly isn’t a tool for beginners, it’s nice to have it available in case the worst happens. We are are all human and sometimes unintentionally delete files. One thing to keep in mind, though, is not to wait to use it once you realize a file or files are missing. As Microsoft points out in the documentation, “If you want to increase your chances of recovering a file, minimize or avoid using your computer. In the Windows file system, the space used by a deleted file is marked as free space, which means the file data can still exist and be recovered. But any use of your computer can create files, which may over-write this free space at any time.”

Giving  you peace of mind

We are unable to control how your staff operate their PCs. However, rest assured we can set up a cloud based back up system. Our solutions secure your files and back up your data. You are in safe hands.

Contact the LIS Help Desk to discuss your requirements. We protect anything from a single PC or laptop to large corporate servers. We cover your Office 365 One Drive and Share Point files, Exchange and SQL server data, and can even provide 10 year email archiving. So, you have certified evidence against future litigation.

All our backup systems are secure, encrypted, robust, tested and built to meet your specific requirements.

LIS – SECURING YOUR DIGITAL WORLD

#Microsoft #FileRecovery #WindowsFileRecovery

The Threat of Cyber Crime

It has made more headlines in the past few years than ever before. The threat of cyber crime has sparked worldwide efforts to protect the technology we use at work. However, the threat of cyber crime does not seem to be going away.

It’s the fastest growing crime in the world

What does ransomware mean to your business? Ransomware is terrifying. Imagine switching on your computer and instead of the screen you normally see, the screen has gone totally red.

There’s a message telling you your business’s data has been locked. The only way to get it retrieve your folders and files is to pay the criminals in Bitcoin.

We have created a brand new guide. It advises you how to protect your business and dramatically reduce the chances of being attacked.

British companies are facing more cyberattacks than ever – and the new threat of fines totalling hundreds of millions of pounds for leaking customer data. Luke Irwin wrote a recent article for IT Governance explaining how the average cost of cyber crime rose to £10.3m in 2018.

In the wake of the EU General Data Protection Regulation (GDPR) privacy law last year, companies such as British Airways have been hit with record fines (up to £184m) for hacks that have leaked customer data, such as credit card details.

“Criminals are increasingly moving online because that is where the money is,” says Prof Kevin Curran, senior member of the Institute of Electrical and Electronics Engineers (IEEE) and professor of cybersecurity at Ulster University. “Cybertheft is becoming the fastest-growing crime in the world.”

According to Risk IQ, cybercrime costs the global economy £2.3m a minute. But in our ever-changing cyber-landscape, how should businesses respond?

The Threat of Cyber Crime

Cyber crime is on the rise. Make sure your protected. We have managed technology solutions that will protect your business, empower your staff and increase efficiency.

Will businesses ever be safe from cyber attacks?

Taking basic steps, such as training employees, and “baking in” cybersecurity into the design of new software will help companies stay safe, says Prof Curran, but it is unlikely that cyberattacks will stop soon. “Most industries can do better than they are today, especially those that deal with trade secrets, personally identifiable information, finance and health data,” he says.

As long as businesses rely on technology, they may always face the threat of cyberattacks. What is important is that business leaders work strategically – making cybersecurity as core a part of their everyday operations as sales or finance.

Stay protected with LIS

We may not be able to beat cyber attackers for good – but businesses can start to swing the balance back in their favour. Contact the LIS Help Desk to discuss the latest options to give you peace of mind. Take advantage of our Office 365 Security Package. We can set up Anti-Spam and Anti-Virus to protect your systems.

With the potential for millions of pounds in profit, cybercriminals are becoming more organised. Stay ahead and make sure your profits stay in the bank!

LIS – SECURING YOUR DIGITAL WORLD

#CyberAttacks #Security #Ransomware #ITSupport

 

Accessible tech revolution

The Coronavirus has been around for several months and has started an accessible tech revolution. Many people have changed the way they work during the Coronavirus pandemic, but for some disabled people this has brought some specific challenges.

Improvements in accessible technology has seen artificial intelligence software provide real-time, on-screen transcriptions of what someone is saying in video calls, but there are concerns that some video calling platforms and apps are not as accessible as they could be. BBC Click’s Paul Carter find out more.

The accessible tech revolution begins…

Accessible tech revolution

Business are now staying in touch with their teams and clients through video conferencing. How accessible is the technology to the disabled community? An accessible tech revolution is beginning.

What is The Social Model of Disability?

The Coronavirus crisis means that many of us are now working remotely and using videoconferencing platforms and tools. But how do we use them in an accessible way?

Drake Music have been researching and learning about accessibility in video conferencing/ online meetings/ remote music sessions. Here are some of the solutions to assist businesses with the accessible tech revolution.

PACE

A group conversation can move rapidly. This can be inaccessible to some people. In video calls there can also be an overwhelming amount of information to process (audio, visual, chat text etc). Check in with your group as to their requirements.

Some suggestions to support accessible conversations would be:

  • Assign a moderator who checks in on people’s understanding and reiterates key points at regular intervals.
  • Ask participants to speak one at a time.
  • For large groups consider controlling participants’ audio to allow them to chat to everyone, or just the host. (Note: in Zoom there is a ‘raise hand’ function to allow participants to signal that they wish to comment/ask a question.)
  • Use the chat function to record key points, giving each a title to separate key info out from general chat.
  • Record the meeting and share it afterwards to let people listen to important sections again.
  • Offer an option for people to switch off cameras.
  • Offer to record the meeting and send the video and a transcript of the chat to participants after.
  • If you/your participants are new to video-conferencing here is a useful guide to Zoom from Copronet Wales

Audio

A large meeting may be noisy and hard to follow. This will make it more inaccessible. Some suggestions to improve the experience for the end user could be:

  • Ask everyone to mute their mics when not speaking to limit extraneous noise.
  • Consider using an external mic if you are hosting a meeting, to improve sound quality.
  • Use a video conferencing system which supports Subtitles/Captioning – this can be beneficial for everyone and is especially important if you are using screen sharing and participants can’t see you while you are speaking.
    1. Skype – Automatic captions, not always 100% accurate, but helpful. Multi-videos can crash more.
    2. Zoom – Captions can be enabled, but someone has to be assigned to type them.
    3. Google Hangouts – Automatic captions/subtitles, we haven’t tested these yet.
    4. Gotomeeting – Offers transcriptions after the meeting, but possibly not live. Caption info for
    5. Teams – Microsoft’s service offers automatic captions/subtitles. We haven’t tested it yet.
  • For captions, speak clearly, slowly and into the mic. Limit background noise and try to avoid everyone speaking at the same time. Also allow for extra time to transfer captioners into breakout rooms, or to get set up at the start of an event.
  • If you are using slides consider sharing your speaker notes alongside them, so that people can read along if needed.
  • If you share videos, ensure they are captioned.
  • Headphones may be useful

Please note: Automatic captions may work reasonably well for smaller conversations and one-to-one discussions, but that for training, livestreaming or bigger group meetings it is not always the best option.

Sign Language

When hosting a remote meeting which involves sign language there are specific considerations needed in order to ensure it is accessible – e.g. turn-taking, the visibility of the speaker to the interpreter, the tiring nature of watching signing in 2D.

There is an excellent post on The Limping Chicken blog by Jo Wootton which covers this topic in depth and which we recommend reading.

Access to Work support can be used to pay for a captioning service or BSL interpreters if the video-conference is for work and that support is required to allow you to fully participate in meetings.

Stay accessible within your business

We understand the challenging times facing business at present. It is not easy to have some of your team working from home and some in the office. A company must make sure that they supply all the right equipment to all their staff. This will make sure no employee is disadvantaged when doing their job.

Contact the LIS Help Desk to discuss your concerns and/or requirements, Our experienced team will be able to advise you on the correct software, hardware and systems to assist your employees. Take advantage of our security and back up solutions. As well as the latest telecoms and video conferencing systems to enable you clients and team to stay in regular contact.

LIS – SECURING YOUR DIGITAL WORLD

Out of office messages

Create effective out of office messages

You crossed everything off your to-do list and cleared out your inbox. There’s one last thing for you to do before you go on holiday. Write and activate your out of office messages on your email. It may seem like a simple thing, but if your out-of-office message is unclear or incomplete, it can cause problems while you’re out and when you return. Here are some tips from St. George International who are a language specialist.

We explore some of the unashamedly quirky out of office messages. Millions of employees across the UK will be thinking of going away for the summer. We are advised by the government that we should support local businesses and take advantage of staycations. However, we are sure some of you may decide to go abroad.

Before you decide where you wish to go, there’s the small matter of setting an out of office reply. While some businesses will have a standard template for employees to use, others will see this as a chance to be a little more creative.

You may be on going on holiday, but business associates are still in the office. Failing to tell people that you’re out of the office could come back to bite you, especially if they’re expecting a prompt response.

Be creative with your out of office messages

Here are some witty and original out-of-office messages we’ve spotted that show there is another way. So, if you’re planning to ditch the mundane and to go for something a little different this, we hope they may inspire you.

The “recipient could not be reached”

ERROR 405: Could not reach copywriter.

Soz. Haha! What a brilliantly geeky joke, that. But in all seriousness, if you’re wanting something done, no can do. I’m out of the office from now (date) until then (date). And if you’re that Nigerian Prince, asking for more money, then no. Not until you’ve paid that £12,000 back into my account. Other than that? I’ll bring any and all answers on my return. Peace out.”

Copywriter, Roy Gilbert, definitely put his creative skills to use when he wrote this amusing out-of-office reply. Unafraid to poke fun at himself, Roy hit the comedic nail on the head with the highly informal nature of this auto-reply message.

The “robot sent it”

“[name] is away from the office. Email contact during this time may be irregular or non-existent. When she gets back she will be swamped by backlog. Try to forgive her, she is a mere human and thus, weak. This message was NOT sent by a human, but by a robot. We robots are neither weak nor fallible. We are tireless and will one day rule the Universe.”

This out-of-office was tweeted by Jim Julius. Although he never reveals the author’s name, Jim was clearly impressed by its creativity, crediting the message as the “best out-of-office auto email ever”.

The “your credit card has been charged”

“Thank you for your email. Your credit card has been charged $5.99 for the first ten words and $1.99 for each additional word in your message.”

You can’t help but admire the brazenness of this anonymous out-of-office message. Not only is it not helpful in any way (notably, the sender fails to provide any detail of when he or she will return to work) it’s written entirely for comedy value.

The “tell it like it is”

“I’m currently out of the office and can be reached by waiting until I get back.”

Another anonymous entry on our list. This user doesn’t pull any punches in saying what we’re all thinking when we set an out-of-office message. Full marks for honesty.

The “your email is in a queue”

“Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.”

There’s nothing like managing expectations, which is exactly what this user has done with this out-of-office reply. Ok, so the likelihood is the response will more likely be in the region of 1-2 days, but we like how comedy value has been prioritised over factualness.

The “wishful thinking”

“I am currently out at a job interview and will reply to you if I fail to get the position.”

We’d love to know who had the confidence to set this as his or her out-of-office reply. Not for everyone and we think you’d have to have an extremely understanding boss to get away with this. (Or genuinely hate your job so much you’re beyond caring what anyone thinks!).

The “Back to The Future”

“If you’re reading this, Doc Brown was unable to make lightning strike the clock tower, and I’m stuck in 1985. I won’t be able to respond to emails or voicemail until 9ish on [MM/DD], or until email is invented — whatever comes first.”

Ok, so the comedic value in this relies entirely on the email sender being familiar with the ‘Back to The Future’ film franchise, but fans of the 80s classic are sure to appreciate the throwback.

The “desk thief”

“I’m away from my desk at the moment. My cubicle and computer are still here, but someone took my desk. I’ve gone off to look for it.”

The product of someone who doesn’t take him or herself too seriously. While we’re sure this reply will irritate some email senders we can’t help but admire the completely silly tone of this unorthodox reply.

The “I’m basically just ignoring you”

“I will be out of the office and returning next week. I have incredibly easy access to a phone and email, but I assure you, it will not be used for work purposes.”

Well, they do say honesty is the best policy and you don’t get more honest than that.

How can we help you?

Whether you’re planning on having your holiday in the UK or abroad, out-of-office message are important whether simple or to the point is more your style.

When your IT team is absent, your business doesn’t have to face disruption.  We can supply one of our experienced IT support consultants for holiday cover or extra help during short and long-term absences in your IT team.

Contact the LIS Help Desk to discuss your options. We can make sure your IT systems are fully protected with our security software and packages. Take care of back-ups ensuring no loss of data. As well as assisting your employees with any technical issues. We make sure you have peace of mind. Stay safe and have a good holiday!

#OutOfOffice #SummerHolidays #ITSupport

Cyber-attacks On UK Sports Industry

The National Cyber Security Centre (NCSC) report cyber-attacks on UK sports industry have increased. At least 70% of sporting institutions in the UK have suffered a security incident in the past 12 months.

Some of the cyber-attacks on UK sports industry are disclosed in the report Cyber threat to sports organisations. They include blocked turnstiles at stadiums after systems were taken offline by ransomware. This almost led to the cancellation of a football match. A £15,000 loss to a racecourse after a staff member fell victim to an eBay scam. It promised equipment that never materialised. Similarly, organised criminals tried to sabotage a Premier League transfer deal by hacking into emails worth £1m.

The NCSC said cyber criminals tended to use common tactics. They target the sports industry with cyber-enabled fraud and shutting down critical systems with ransomware.

Cyber-attacks On UK Sports Industry

Sports industry urged to reform cyber security after £1m Premier League phishing scam.
Greater awareness is needed by the industry as attacks increase.

Cost of the damage by cyber-attacks on UK sports industry

About 30% of the incidents reported to the NCSC caused direct financial damage to the victim. On average £10,000 per attack and the biggest single loss clocked in at £4m. Some 40% of the reported incidents involved malware and a quarter of those were ransomware attacks.

“Cyber security might not be an obvious consideration for the sports sector. Sports are slowly returning as lockdown eases. The impact of cyber criminals cashing in on this industry is real.” Said Paul Chichester, operations director at the NCSC.

Chichester added, the sports sector struggles to recover from the impact of Covid-19. Organisations could reduce their risk by paying more attention to increasing their security of attacks.

“Sport is a pillar of many of our lives. We are eagerly anticipating the return to full stadiums and a busy sporting calendar” he said. “I would urge sporting bodies to use this time to look at how they can improve security. In conclusion, acting now will help protect them and fans from the consequences of cyber-crime.”

British Olympic Association

Hugh Robertson, chairman of the British Olympic Association, said: “Improving cyber security across the sports sector is critical. The British Olympic Association sees this report as a crucial first step. It will help sports organisations to better understand the threat and highlights practical steps to improve cyber security.”

Rugby Football League

Tony Sutton, chief operating officer at the Rugby Football League, added: “The issue of cyber security is one that all sports, including rugby league, take seriously. We are growing our digital capabilities and online platforms. Protecting the governing body, members, customers and stakeholders are important and we welcome the guidance from the NCSC report.”

Make sure you are protected

Unfortunately, LIS are unable to predict when your team will win their next match. However, enjoy watching your favourite sport whatever the result.

Above all, do not make the same mistake as the sports industry. Do you have any concerns about your IT security? Then contact the LIS Help Desk and our friendly team will recommend the latest solutions to upgrade your security. However, stay safe, secure and protect your business.

LIS – SECURING YOUR DIGITAL WORLD

#CyberCrime #Security #ITSupoort #Sports