Welcome to Louis who joins us as an apprentice on our helpdesk. Please treat him gently while he is learning the ropes – our ropes are many and various and quite complicated!
The average life expectancy of companies in our sector is around 10 years and when setting up LIS in 1996 we had a 10 year plan with this in mind. We pretty much ignored the plan and got on with supporting our clients which was probably just as well! Since then the world we work in has changed out of all recognition and today we support more users and PCs with fewer staff than ever before. LIS has always been an early adopter of new tech and now through our Remote Management and Monitoring tools (RMM) we do a better job for our clients as a proactive IT partner than we could ever have done in the bad old manual days of break-fix support. The other benefit of good remote management is that we can support clients much further afield than previously possible from our Essex base.
So happy birthday to us and a big thank you to all the staff, clients, suppliers and friends who have been with us along the way. Amazingly we still have all our original client base from our first 2 years trading! We treated ourselves to this new website as our birthday present. We think it is a big step forward but do let us know what you think.
We are working on a 10 year plan again this month but we will try and stick to it this time…
It takes more than a bit of snow to stop us. Our helpdesk is up and running normally now we have heating!
If you’re thinking about changing your IT support partner, ask yourself these questions first:
- What are the costs and do they include unlimited support?
- Does data security come as part of the agreement or is it an add-on?
- Do they offer third party software support?
- Do they really understand my business?
- Will they monitor my network 24/7?
- Do they talk in jargon or in plain English?
- Can they save me time and money?
We pride ourselves on putting our customers’ needs first.
So if you’re looking for an IT support partner who can give you all the right answers give us a call.
The world has changed since Ray Tomlinson sent the very first email in 1971.
Today emails are a great way for hackers to access your important data and steal money from your business. Yes they’re targeting businesses of your size.
We can help stop them in their tracks. The first step is a comprehensive data security audit. Contact us to find out how to keep your incoming and outgoing emails safe from harm.