Following an earlier power failure at our Woodham office, calls to our helpdesk have been failing. We are now back online and apologise for the interruption to service.
We are receiving reports of network issues affecting some broadband and leased line customers. Engineers are investigating and we will update this notice when we have more information.
Apologies for any disruption.
The issue was related to LINX (the London Internet Exchange), which has now been resolved and would have potentially affected several Internet providers in the UK. We are awaiting a full RFO from them to confirm the cause.
Apologies for the inconvenience. The issue has now been resolved.
We have been made aware of problems getting through to the helpdesk by phone. We are working on it urgently!
Email or skype while we get it resolved.
Sorry for the inconvenience.
It’s the first of April and past noon….so we can safely post again and be believed!
In March our antispam service peaked at 200,000 blocked email per day. 0 false positives.
Our antivirus service peaked at a heady 0 virus outbreaks (plenty blocked though!).
All systems running normally as we head into uncharted Brexit waters.