Apple update threat

Unexpected Apple update threat

Are you an ipad or iphone user? Due to an unexpected update, owners of iPhones and iPads are being warned that some apps may experience glitches. Apple only gave a day’s notice of the release of a major update to its mobile operating systems.

In a recent BBC article, James Clayton and Leo Kelion investigates the Apple update threat.

Chief executive Tim Cook revealed on Tuesday that iOS 14 and iPadOS 14 would launch on Wednesday. Last year, Apple announced the release date more than a week in advance.

Apple update threat

Owners of iPhones and iPads are being warned that some apps may experience glitches because
Apple only gave a day’s notice of the release of a major update to its mobile operating systems.

Developers complain

The Apple update threat has caused havoc with developers. They have complained they do not have enough time to check for bugs and submit their products to the App Store. They include big names such as Nintendo, which has warned gamers that its Animal Crossing: Pocket Camp app will not launch after the update.

Pocket Camp commented on Twitter “We have confirmed that you cannot start the application after updating the iOS device to iOS 14. We are planning to fix this issue in an upcoming update within this month. We do not recommend you to update your device to iOS 14 until we have fixed this issue”.

How to prevent iOS 14 and iPadOS 14 installing

Some people’s devices are set to auto-install Apple’s mobile updates. In general, this can be a good idea to ensure that the latest cyber-security protection and features are automatically added when a device is plugged in overnight and connected to wi-fi.

However, this facility is limited to “point releases” and not the major “round-numbered” updates, like the move from iOS 13.7 to iOS 14. In this case, the new code will still be downloaded in the background on devices running versions 13.6 and above, but will not install without first seeking the user’s express permission, which can be declined.

Taking the pain out of IT

You are busy, so leave the worrying about your IT to us. At LIS we pride ourselves on keeping your IT systems running as smoothly and effectively as possible. This means you are free to focus on other things.

Contact the LIS Help Desk to discuss your aches and pains of your IT system. Consider us your IT doctor. We will diagnose your problems and prescribe solutions. Think of us as a part of your team – we might not be onsite; but we are always there for you.

LIS – SECURING YOUR DIGITAL WORLD

#Apple #iPhone #iPad #ITSupport

Mobile users feel ripped off

Overpayments ‘rip-off’ on phone contracts could cost you more than £400 a year, Which? says The regulator has asked providers to reduce monthly costs after customers have paid off the price of their phones. Mobile users feel ripped off, as high-end handsets tend to only be sold with expensive tariffs. They come packaged up with a generous inclusive allowance. This means shoppers often buy tariffs that significantly exceed their needs.

Which reveal mobile users feel ripped off

A third of mobile phone customers are still being charged the full price of their contract – even after paying off the cost of their handset, Which? has warned. The BBC reported the news story and listed some of the worst offenders.

A third of mobile phone customers are still being charged the full price of their contract – even after paying off the cost of their handset, Which? has warned.

The consumer rights group is calling for networks to end the “overpayments rip-off”, which costs an estimated £182m a year. It estimates some Britons could be out of pocket to the tune of more than £400 annually.

Mobile users feel ripped off

Your phone company could have overcharged you by £400. Customers are still overpaying when contracts end.

Which? found that 36% of people whose contract ended in the past two months are still paying off the price of their smartphone.

This is despite providers promising Ofcom that, from February 2020, customers would get a reduced tariff after their contracts end – reflecting the fact that the device had been fully paid for.

Three was the worst offender, Which? claims, with 43% of customers whose contracts ended in the past six months seeing no drop in the price of their monthly bill.

This meant that someone with a “bundle” contract on a Samsung S20 5G – which came out at £37 a month – would be overpaying their bill by as much as £444 a year after it ended.

About 40% of EE customers saw no price drop at the end of their contract – with 31% of Vodafone customers seeing no change either.

Are you due for an upgrade?

Here at LIS, we offer everything your business needs to keep talking. Specialising in business telephone systems, lines & calls, broadband, business mobiles and IT services, we’ve got you covered. From our first conversations, our in-house team of experts will ask the right questions so that we can recommend a solution that will both perform and deliver a return.

Contact the LIS Help Desk to make sure you not overpaying. Are your handsets out of date? Are you fed up with slow Internet speeds? We offer every telecoms service to get you connected. We supply sim only connections with no hardware so there is complete clarity over how much you pay. You don’t need to change your phone unless it suits you. We may not be the cheapest but we don’t rip you off!

LIS – SECURING YOUR DIGITAL WORLD

#Telecoms #Broadband #Business #ITSupport

Bored of virtual meetings?

Do you use Zoom or Teams for meetings? Are you bored of virtual meetings and how can you add the wow factor to your next one? USA Today have written a blog with some fantastic tips.

Don’t get bored at your next virtual meeting

First, make sure you actually need to hold a virtual meeting. Attendees should interact, ensure their voices and opinions are actually being solicited. This means: cut the monologues. If you’re making an announcement or sharing information that only requires your audience to listen, consider simply sending out an email.

Once a virtual meeting has been deemed necessary, try implementing these realistic tips to banish boredom, keep things interactive, and encourage participation.

Bored of virtual meetings

Another virtual meeting? Make your next meeting more interesting with filters, polls and live animals. The important point to remember is make it interesting.

Set expectations

Before the meeting even starts, allow attendees to get into the right mindset by setting expectations for their participation. This will make sure participants will not be bored of virtual meetings.

Present a problem in the agenda and ask everyone prepare and present ideas for solutions. Request that all attendees be on video mode and in a quiet (or at least a private) space during the meeting. Set ground rules for conduct, such as “thou shalt put away phones and not work on other tasks”.

Dedicate time to checking in

Remote work can get lonely and isolating, so take some time before the meeting proper to let everyone share what they’ve been up to. Ask them about the highlights of their week or what challenges they’re currently facing. Better yet, get everyone to show appreciation to their fellow colleagues. Bored of virtual meetings will be a thing of the past with this type of communication.

Social bonding keeps team members engaged and encourages creativity, teamwork, and collaboration, so be sure to cultivate it even when on virtual platforms.

Let people take ownership

Assign people with tasks like time keeping, facilitating, and note taking. If you’re running an ice breaker or conducting a warm up (see below), you can assign one of the attendees to be in charge.

Also, ensuring that every attendee has a role – whether it’s decision maker, adviser, recommender or executor. This helps you keep meetings small, which is great because the more people at a meeting, the less engaged each person will be.

Start with an ice breaker

Jumpstart communication and break through awkwardness with ice breakers! Conducting a fun ice breaker will help activate the right brain. Set the stage for creativity and participation and get your attendees comfortable with speaking and interacting with each other. These are the perfect conditions for an effective virtual meeting.

Jazz up your material

Did you know that visuals increase engagement by as much as 94%? They also help increase audience attention and memory, boost feelings of inclusiveness, and encourage interaction. Try using visuals throughout your meeting to give context, illustrate a point, or provide levity.

Virtual IT Business Support

We understand the challenges we are currently facing in the business world. As well all know, there is nothing better than a face to face meeting. However, businesses need to be able to support their staff, clients and suppliers needs. Contact the LIS Help Desk to discuss your requirements.

Here at LIS we understand the challenges business are currently facing in this changing world. We all know there is nothing better than a face to face meeting, and all our clients get regular in-person contact from us, at least in normal times. However, most of our work (95%) is done remotely, often without our clients even knowing there was problem, let alone that we are fixing it! It’s second nature to our team because we have worked like that since we started nearly 25 years ago! So, if you have a bored technician who is making you sit through boring chat rather than just getting on with fixing your problem, call us. Our new clients tell us it is a refreshing change to enjoy calling tech support… it seems we fix people as well as systems. Who knew?

LIS – SECURING YOUR DIGITAL WORLD

#technews #zoom #teams #MakeVideoCallsExciting

Team Meetings Are Simple

Working from home (WFH) with Microsoft Teams. If you are already a user of what has become Microsoft’s fastest-growing app in history, you’ll realise that team meetings are simple and quick. Although not always convenient if you’re in a home setting that’s verging on disorganised.

So, before you start a Teams meeting, use the blur background function to put you in focus, rather than what’s behind you. Be that a child home-schooling at the kitchen table, a stack of laundry ready for ironing or an interesting choice of reading material on your bookcase.

Team meetings are simple when working from home

It’s clear that WFH isn’t going anywhere anytime soon. Standard Life Aberdeen has informed 4,900 of its UK employees working from home not to expect a return to the office this year. While Health Secretary Matt Hancock has indicated his hope that employers offer home working as a choice going forward.

A record of 2.7 billion minutes of Microsoft Teams meetings took place in a single day in April. It has become a feature of daily working life for many, team meetings are simple and are here to stay. Microsoft Teams will replace Skype for Business Online which is being retired on 31 July 2021.

Team Meeting Are Simple

The hub for teamwork in Microsoft 365. Invite everyone you work with to chat, meet, call and collaborate all in one place. Discover a new way to work together.

All capabilities of Skype for Business are available in Microsoft Teams – like blurring out your background during a video call – but Teams expands on capabilities for communication and collaboration. Microsoft Teams brings together files, chats, and apps in an integrated app, with functionality that enables organizations to move faster and collaborate more efficiently.

All Office 365 customers are encouraged to use Teams, whether independently or alongside with Skype for Business. However, customers will need to move to Teams before the Skype for Business Online retirement date. Here’s some advice on how to make Microsoft Teams technology at your fingertips your new best friend.

Don’t leave them hanging

Teams allows you to test your functionality before a video call. This lets you adjust the camera angle, test the audio, sort out any lighting issues or blur the background before you get going.

Cut the inbox clutter

Drowning in emails could become a thing of the past. If a colleague wants you to send a file, or answer a quick query, chats is the answer.

It’s good to share

Using the chat window is an easy way to have a quick conversation with a colleague. Need to share a file? Attach it in the chat, then call or video call your colleague to discuss the file straight from the window. Meetings can be scheduled without leaving the chat. There’s no need to switch between apps during a conversion as chat is integration with other Microsoft products like Office.

Collaboration and communication

Syncing with Office 365, you can create a Word, Excel or PowerPoint document in Teams, immediately share it with colleagues and then co-write. It cuts out confusion around the very latest version of documents, spreadsheets or power points.

Any time, any place

Teams is a fully cloud-based solution, meaning you can access information from anywhere on any device. Using the Teams phone app gives immediate access to all your apps and documents. You can easily respond to chat and conversations, join meetings with one click and continue to collaborate. So even on the move, you stay in the loop.

Overcoming isolation

Working from home can be a lonely experience but using the Teams internal communications keeps the workforce engaged and motivated and conscious they are working towards the same goal, even when physically apart. It provides scope to check in, not check-up.

Privacy and security

Microsoft Teams comes with security and privacy controls designed to prevent vulnerabilities to hacking, protection which includes:

  • Multi-factor authentication (MFA) – Users supply added forms of verification to prove their identity, helping protect their accounts from attacks through weak or stolen passwords.
  • Microsoft Endpoint Manager – To manage devices and apps and enforce conditional access on any device.
  • Secure Guest Access – Allows users to collaborate with individuals outside their organisation while controlling access to their own data.

How can we be part of your team?

We are working in unusual times that no one has experienced. Take the pressure of worrying about you IT system. Wouldn’t it be nice to focus working on your business rather than for the business? No more organised meetings in the board room. Team meetings are simple with Microsoft Teams. Allow yourself to spend extra time playing golf, going down the gym or your favourite activity.

Find out more about how LIS can support your team working from home. Contact the LIS Help Desk for the latest IT Support Advice,  Security, Cloud Back Up Solutions and Telecoms. Like the famous TV advert said, “It’s good to talk.”

LIS – SECURING YOUR DIGITAL WORLD

#MicrosoftTeams #WFH #Business #ITSupport

 

Microsoft’s new phone

Why is Microsoft’s new phone over £1,000?

Microsoft’s first Android phone, the Surface Duo, is coming on September 10, the company announced Wednesday.

The Surface Duo costs £1,070. OK, let’s just stop there for a second. What? That’s about the same price as a tricked out iPhone 11 Max. Yes, it’s expensive. No, people probably aren’t going to rush out to buy it. But the price and phone make sense for a few reasons.

First, it’s a dual-screen device. Microsoft described the phone as “a major new form factor,” in a blog post. It is essentially a folding tablet, which is also a phone. Each of the Surface Duo’s two screens are 5.6-inch displays that combine into a tablet-like 8.1-inch display when unfolded. It has a single camera that supports recording 4K video.

Microsoft’s new phone

Open two screens and open new possibilities. Surface innovation comes to a dual-screen mobile device,
featuring the best of Microsoft 365, every Android app in the Google Play store, phone calls, and more.

Is it a phone or an iPad?

So, if the phone is really an iPad mini that folds … and is also a phone … now we’re getting into £1,070 territory. The hinge works both ways, so you can close the phone like a book or open it fully so it’s a double-sided phone. It’s also super thin, has what could be one of the best screens on any phone. (Here’s an excellent synopsis of all the ins and outs of the Duo from our colleagues at CNN Underscored).

Second, Microsoft is promoting the Duo as a productivity device. It’s a Surface, after all — the same brand it uses for its high-end computers that are all about showcasing Microsoft’s software, including Office and Windows. Microsoft said it optimized the entire Office Suite for the Duo, helping people make video calls (super important now), and get their work done on the go.

Finally, the Duo is probably a showcase device. Like the original Surface, Microsoft is probably showing more what can be done than trying to convince millions of people that they should buy a Surface Duo. The original Surface got a ton of things wrong (Microsoft took a $1 billion write-down on the product.) But it got one big thing right — the two-in-one laptop-tablet idea was a winner. Microsoft stuck with the idea, listened to feedback, perfected it over time, and Surface is now a successful product with an avid fanbase.

Are you going to order one?

Pre-orders for the Microsoft’s new phone The Duo are available starting Wednesday. Available at Best Buy, Microsoft’s online store and AT&T, which owns Warner Media, CNN’s parent company. It’s the first Android phone from Microsoft, after it slowly stopped supporting its line of Windows phones.

Foldable phones have had their challenges in the past, such as when defective units of the nearly £1,500 Samsung Galaxy Fold were shipped out to tech reviewers, who discovered broken screens and hinges in their coverage. Samsung delayed the April launch of the device to September in response.

Despite that flub, several foldable phones have made it to the market, including the Galaxy Fold and Galaxy Z Flip. Chinese brands like the Huawei Mate X and Oppo Reno 10X Zoom are also on the market, but not sold directly to US consumers in official stores.

Telecom Business Solutions

Telecoms can be a complex challenge for organisations which don’t have the in-house knowledge and expertise to ensure they have the right systems and infrastructure in place.

Contact the LIS Help Desk to discuss your requirements. If you need a new phone line for home or business and low cost phone calls, a VOIP solution, maybe a mobile phone provider that can give you a better connection, a super fast fibre broadband supplier or even a leased line for guaranteed fast speeds. We have it all, and they’re all delivered to you with our impeccable IT support.

LIS – SECURING YOUR DIGITAL WORLD

#MicrosoftDuo #Telecoms #Business #ITSupport