Upgrading your software can cause issues
Upgrading your software is a huge decision for any business. When an automatic update appears on your screen, should you press update? Recently, some of the big software companies have released updates that have caused issues. Here are four stories that were in the news recently.
A Windows 10 update that was only released 2 weeks ago is breaking some PCs. Matt Hanson from TechRadar take a look.
An Unexpected’ iPhone and iPad update threatens app glitches. James Clayton & Leo Kelion, Technology reporters from the BBC publishes a recent article.
Red Hat Enterprise Linux runs into Boothole patch trouble. Steven Vaughan-Nichols for Linux and Open Source wrote an article for ZDNet.
Norton Antivirus fails to update on Windows 10. Aleksandar Ognjanovic a Troubleshooting Expert wrote a story for Windows Report.
The pros and cons of upgrading your software
To help you make the right decision we’ve created a list of the pros and cons involved:
New software is always more secure than its predecessors, because the longer a piece of software is on the market, the longer hackers and other bad actors have to figure out its weaknesses. With cyber-security being one of the biggest threats to businesses today (In 2016, 36% of all crimes were “cyber enabled fraud”, while “computer misuse” accounted for a further 17%) that’s a PRO you can’t ignore! Upgrading your software will help your systems with threats from cyber crime.
Con: New software costs money
Software costs can fluctuate between developers and product versions. Some programs might include a discounted price for future upgrades, or you may have to buy the software outright, which can quickly add up when you have to upgrade multiple computers. Making this kind of bulk purchase comes down to whether you have the budget, which can easily dictate how realistic software upgrades are for your company. To overcome these hurdles, Clockwork IT also offers a rental option to its customers allowing them to implement a new system with minimal upfront costs.
Pro: New capabilities
How do businesses justify charging you for an updated piece of software? By providing something that’s substantially better than earlier versions! The latest programs will undoubtedly address previous flaws, increase functionality, and take user feedback into account.
Con: But do you need it?
Of course, while the newest software may be the best, there is no guarantee that you need it. If your “old” program still works fine, and none of the new features will be useful to you, why throw money away on an updated product? In this case, there will almost certainly be something better to spend your money on!
Pro: Productivity and efficiency
The bottom line is this: as software functionality improves, it should deliver greater gains in productivity and efficiency. Some companies could save thousands of hours of work with a simple upgrade – at that point, the question becomes one of economics. Upgrading your software will keep your business up to date with the latest technolgu. This will ensure your team can produce the best product and service for your industry.
While new software tends to be better, and can improve productivity, there will always be a “learning curve” to take into account. If the new programs are very different, it will require significant man-hours to understand. As well as major input from IT specialists, you may want to ask yourself: is it worth it? In other words, do the productivity gains you think you will reap from installation outweigh the height of the hurdles you will need to jump to get to them?
At LIS, we only roll out new software and updates when we know they can help make your business more efficient. This will save you time and money. Our clients benefit from managed upgrades.
If you would like to learn more about the software solutions that could be helping your business towards a more profitable future, contact the LIS Help Desk.
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